Did February 2017 Office 365 update break Outlook Search?

Anonymous
2017-03-14T00:36:33+00:00

I upgraded 2 computers to the Office 365 February update: https://support.office.com/en-us/article/What-s-new-and-improved-in-Office-2016-for-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426?ui=en-US&rs=en-US&ad=US

Ever since then search is broken in Outlook on both computers - any search returns no results.  Windows 10 search outside Outlook works fine.  I've rebuilt the index, used ScanPST.exe and tried other things at https://lookeen.com/blog/how-to-fix-outlook-2016-search-problems and https://support.office.com/en-us/article/Reset-indexing-by-rebuilding-your-Instant-Search-catalog-213a2728-0ef4-427a-9bb2-aed329a59b17 but the problem remains on both computers.  

Did February 2017 Office 365 update break Outlook Search?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2017-03-28T14:37:06+00:00

Hello everyone,

There is an updated build that was just released. Please turn auto updates back on, install the latest build & confirm that it fixed the issue.

Gen

Was this answer helpful?

90+ people found this answer helpful.
0 comments

90 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-04-08T09:29:35+00:00

    Hi Jfp,

    If the issue persists after updating Outlook to 7967.20**35,**please post a new thread in our forum as it may be related to another root cause. Our engineer will further help.

    Thanks,

    Aaron

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2017-04-07T14:31:58+00:00

    Yes, sorry, sorry! My fault! I stated the wrong build number... try to update right now as the latest Slow build is now 7967.2035and not 7967.2030

    Gen

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-04-07T13:51:58+00:00

    Hi ****,

    Insider slow has had the fix since build 7967.2030

    Gen

    @Gen,

    As per my message on  March 29, 2017, I already reported that 7967.2030 did not fix the search problem in my case and you mentionned that for slow ring the fix would come in an upcoming build. Now I am confused... ;-(

    Thanks

    jfp

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-04-07T12:58:28+00:00

    Hi ****,

    Insider slow has had the fix since build 7967.2030

    Gen

    Was this answer helpful?

    0 comments