Using Classic Outlook on Windows for personal email, calendar, and contact management
Hello everyone,
There is an updated build that was just released. Please turn auto updates back on, install the latest build & confirm that it fixed the issue.
Gen
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I upgraded 2 computers to the Office 365 February update: https://support.office.com/en-us/article/What-s-new-and-improved-in-Office-2016-for-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426?ui=en-US&rs=en-US&ad=US
Ever since then search is broken in Outlook on both computers - any search returns no results. Windows 10 search outside Outlook works fine. I've rebuilt the index, used ScanPST.exe and tried other things at https://lookeen.com/blog/how-to-fix-outlook-2016-search-problems and https://support.office.com/en-us/article/Reset-indexing-by-rebuilding-your-Instant-Search-catalog-213a2728-0ef4-427a-9bb2-aed329a59b17 but the problem remains on both computers.
Did February 2017 Office 365 update break Outlook Search?
Using Classic Outlook on Windows for personal email, calendar, and contact management
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Hello everyone,
There is an updated build that was just released. Please turn auto updates back on, install the latest build & confirm that it fixed the issue.
Gen
Thanks, Pete.
What's weird about this time around (for me) is that search still works for All Outlook Items and All Mailboxes but not for Current Folder, Subfolders, and Current Mailbox.
Sometimes, Microsoft makes me feel like I don't know whether I'm coming or going.
Hi Rhonda,
I know, this is not helpful for you, but I cannot confirm your observation.
I just updated to 1703 (7967.2082) and search still works.
Regards
Well, I'd already solved my problem, but I was happy to hear the update took care of it for nearly everyone else.
Unfortunately, Version 1703 (Build 7967.2082) has broken search again.
No, I will not start a new thread.
I'm over it. Most of my mail is Gmail, so I'll just search on the server. Gmail works. Outlook does not.
Hi Jfp,
If the issue persists after updating Outlook to 7967.20**35,**please post a new thread in our forum as it may be related to another root cause. Our engineer will further help.
Thanks,
Aaron
hello
the build I upgraded to is 7967.2073 and I am happy to report that search is working fine !
Thank you all for the support!
jfp