Did February 2017 Office 365 update break Outlook Search?

Anonymous
2017-03-14T00:36:33+00:00

I upgraded 2 computers to the Office 365 February update: https://support.office.com/en-us/article/What-s-new-and-improved-in-Office-2016-for-Office-365-95c8d81d-08ba-42c1-914f-bca4603e1426?ui=en-US&rs=en-US&ad=US

Ever since then search is broken in Outlook on both computers - any search returns no results.  Windows 10 search outside Outlook works fine.  I've rebuilt the index, used ScanPST.exe and tried other things at https://lookeen.com/blog/how-to-fix-outlook-2016-search-problems and https://support.office.com/en-us/article/Reset-indexing-by-rebuilding-your-Instant-Search-catalog-213a2728-0ef4-427a-9bb2-aed329a59b17 but the problem remains on both computers.  

Did February 2017 Office 365 update break Outlook Search?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2017-03-28T14:37:06+00:00

Hello everyone,

There is an updated build that was just released. Please turn auto updates back on, install the latest build & confirm that it fixed the issue.

Gen

Was this answer helpful?

90+ people found this answer helpful.
0 comments

90 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2017-05-03T08:54:33+00:00

    Hi Peter,

    I understand your feeling. Apologize for the inconvenience it causes in your daily work.

    Please monitor the excel forum for future updates.

    Thanks,

    Brook

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-05-02T16:31:53+00:00

    Hi Brook Zhang,

    in the meantime I reported 2 bugs related to Excel in the Excel forum.

    This means, Microsoft is faster in creating buggy Office versions than in replying to bug reports.

    Regards

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-04-17T08:51:54+00:00

    Hi Rhonda,

    Sorry for troubles the issue caused to your daily works. I totally understand your feeing. However, we have been confirmed the newest update has fixed the search function issue in Outlook. The issue you encounter is individual. Usually it cannot be fixed by applying a fix. That’s why we suggest you post a new thread. Doing this also clarify other users in this community. We high appreciate your understanding.

    @Peter, it is also recommended that you post a new thread about the Excel issue as it is different from the original issue here. . If it’s individual, we will help you troubleshoot it. If it’s global, we will report it to our related team. Thank you for your understanding.

    Regards,

    Brook

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-04-17T05:29:00+00:00

    Rhonda,

    in the meantime I went back to Office Version 1702 (Build 7870.2031) due to a annoying bug in Excel (I have to confirm Save File evertime I want to close a file, even if nothing was changed).

    You are totally right - it seems, Microsoft implements more new bugs than new features.

    They do not thoroughly test new versions.

    Was this answer helpful?

    0 comments