Outlook automatically jumps to older emails

Anonymous
2016-02-14T14:53:28+00:00

Hi,

The last version of Outlook for office 365 (for Mac) automatically jumps to older emails when I leave Outlook in the background. 

So far I could not find any pattern of how and when exactly it does so. But when returning to Outlook after having worked in other applications for some minutes, Outlook has already jumped and is showing a one or two months old email, meaning I have to manually go to the top of the list.

Any idea if it is possible to solve this issue in the current version or whether we will have to wait for an upgrade?

Thanks in advance!

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2016-06-03T22:13:59+00:00

Hi all,

Please try the "Insiders Fast" 15.23 public update to see if this is still happening.  Go to "Help"->"Check for Updates" and opt in to the "Insiders Fast" program at the bottom to get the new update.  If you are on "Insiders Slow" or have not opted into a pre-release, then you will have to wait a few more days for the update.  We did make a change that we thought might fix the jumpiness, but haven't been able verify since we can't repro internally.

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  1. Anonymous
    2016-04-19T11:08:06+00:00

    Hi Federico

    I will definitely give this solution a try because this "bug" was driving me crazy.

    I don't really care how I organize the Inbox as long as the newest email is on top.

    Thank you

    Andreas

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  2. Anonymous
    2016-04-19T17:10:38+00:00

    Is anyone able to create a screen recording that shows this happening?

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  3. Anonymous
    2016-04-19T17:33:54+00:00

    Hi There 

    I have followed the suggestion to order the inbox by "Date Received" and it looks like has solved the issue.

    In addition I would not know how to make a screen recording and it was so sporadic it would have been difficult to record.

    Regards

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  4. Anonymous
    2016-04-19T19:29:42+00:00

    This happens to me extremely frequently. Many times within a day. It happens in my inbox and in my all my folders. What can I do to help you guys figure this bug out? It is a serious annoyance.

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