Outlook automatically jumps to older emails

Anonymous
2016-02-14T14:53:28+00:00

Hi,

The last version of Outlook for office 365 (for Mac) automatically jumps to older emails when I leave Outlook in the background. 

So far I could not find any pattern of how and when exactly it does so. But when returning to Outlook after having worked in other applications for some minutes, Outlook has already jumped and is showing a one or two months old email, meaning I have to manually go to the top of the list.

Any idea if it is possible to solve this issue in the current version or whether we will have to wait for an upgrade?

Thanks in advance!

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2016-06-03T22:13:59+00:00

Hi all,

Please try the "Insiders Fast" 15.23 public update to see if this is still happening.  Go to "Help"->"Check for Updates" and opt in to the "Insiders Fast" program at the bottom to get the new update.  If you are on "Insiders Slow" or have not opted into a pre-release, then you will have to wait a few more days for the update.  We did make a change that we thought might fix the jumpiness, but haven't been able verify since we can't repro internally.

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  1. Anonymous
    2017-06-23T07:53:18+00:00

    delete old mail from the inbox, it cured all my problems

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  2. Anonymous
    2017-06-23T07:54:06+00:00

    delete old mail from the inbox

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  3. Anonymous
    2017-06-25T03:11:00+00:00

    Microsoft-

    Please make an increased effort to keep your software behavior consistent.  Your core user group is a professional that uses this software all day everyday.  We cannot afford the time to figure out what is going on and adapt to new software behavior.  Especially behavior that adds steps to our workflow.  These are our tools of the trade and you keep changing the way my hammer drives in a nail

    How much productivity have these "minor inconveniences" cost companies?  Do you keep a metric for that?  You can start with me if you like:

    Lost productivity that is directly related to a minor change in software:

    Software Issure Time Lost Cumulative in MIn
    Outlook Message Preview Pane selection moving to middle of list 15
    Excel Sum function no longer auto filing in adjacent cells 2
    Access Query Design-Table windows too thin, hard to grab 10
    Total 27

    (To list only a few)

    The biggest advantage to adopting a Saas model is the ability to quickly update your software based on customer feedback.  So please, I have left many posts asking for resolution to issues going back 4 months and have not seen any action.  Is it a numbers game?  How many people must complain before you are authorized to take action?

    I never entertained the thought of using open source office software.  But that is beginning to change now.

    Thank you,

    -Accountant with a Saas company that strives on increasing our customer’s productivity and efficiency.

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