Outlook automatically jumps to older emails

Anonymous
2016-02-14T14:53:28+00:00

Hi,

The last version of Outlook for office 365 (for Mac) automatically jumps to older emails when I leave Outlook in the background. 

So far I could not find any pattern of how and when exactly it does so. But when returning to Outlook after having worked in other applications for some minutes, Outlook has already jumped and is showing a one or two months old email, meaning I have to manually go to the top of the list.

Any idea if it is possible to solve this issue in the current version or whether we will have to wait for an upgrade?

Thanks in advance!

Outlook | MacOS | Legacy Outlook for Mac | For business

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Anonymous
2016-06-03T22:13:59+00:00

Hi all,

Please try the "Insiders Fast" 15.23 public update to see if this is still happening.  Go to "Help"->"Check for Updates" and opt in to the "Insiders Fast" program at the bottom to get the new update.  If you are on "Insiders Slow" or have not opted into a pre-release, then you will have to wait a few more days for the update.  We did make a change that we thought might fix the jumpiness, but haven't been able verify since we can't repro internally.

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  1. Anonymous
    2016-02-23T08:09:27+00:00

    I'm also experiencing this problem. Outlook displays emails from 6 months ago, after I return to the normal inbox after having run a search. The selection is still 'newest on top' , and it does it whether its sorted by date or by conversation. I have to scroll all the way back to today from 6 months ago. 

    It is time-wasting and needs a fix.

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  2. Anonymous
    2016-03-16T16:56:41+00:00

    For people seeing this, can you tell me exactly what menu items are selected in the "Arrange by" drop-down just above the message list (sort order, newest/oldest on top, show in groups, etc.)?  Until we can get a repro internally it will be hard to debug. Thanks.

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  3. Anonymous
    2016-03-16T14:32:53+00:00

    Im my case the "slider" to the right of the emails always jumps to the bottom of the page.  You then have to place the cursor in the slider and move it to the top. 

    Very annoying!!

    Regards

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  4. Anonymous
    2016-03-03T16:51:14+00:00

    I have the same problem. It keeps jumping to the bottom and I have to scroll back to the top. Very frustrating.

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