Birthdays Disappearing From Outlook.com Calendar

Anonymous
2015-01-06T01:57:11+00:00

I have been having the same trouble with the Outlook.com birthday calendar that many users have reported.  I just wanted to add my findings to the discussion.  Here are some details that might be helpful

  1. All the contacts listed in "People" for which I know their birthday have their birthday listed as Other Information.  I only use month and day, not the year as I don't ask for this. (some people are sensitive about their age)
  2. In the past this has worked fine.
  3. Recently, about 2 months ago, I noted that birthdays had disappeared from the calendar.  I added back the missing birthdays and verified these against an address book I have for a card site I subscribe too.  Both the People listing and my card Address book were identical for people with birthdays
  4. I again discovered a problem beginning with January 2015.  All of the previous entries for that month were now gone!
  5. I checked through all months of the calendar and 37 of 47 birthday entries were now missing.
  6. I decided to re-enter every birthday manually, using by Clicking on "New" in the calendar display and selection "Birthday" from the drop down dialogue box.
  7. I manually re-entered all 47 birthdays that way.
  8. I verified each month after this was done and every birthday I entered was displayed.
  9. About an hour later I checked again and all the birthdays were there.
  10. Five hours later only 10 of the birthdays displayed.

11.I went back to the People option and decided to see what would happen if I elected to clean up contacts.

  1. For each of the people that I had manually entered a birthday, a second contact appeared in my People list, with only the name and the birthday.
  2. I elected not to clean up the contact list at this time
  3. I refreshed the birthday calendar three times.  On the second attempt to refresh, I removed the calendar item.  I was originally using the little birthday cake.
  4. The refresh had absolutely no effect on the calendar display.
  5. I am going to look back tomorrow and if the birthdays are still not displayed I will delete the birthday calendar and in three days I will recreate it to see if any of the birthdays sync from my people's list.  Before I do that I will delete the duplicate contact created by the manual addition of the birthdays that I did today.
  6. I only offer this information in an attempt to solve this bug.  Its obvious from the posts that many people are pretty ticked off by the lack of action in resolving this issue.
  7. Its rather sad that you can't rely on the outloook.com calendar any more.  If there has been a solution, I  would appreciate knowing it.
  8. FYI I do not use any social networking sites, so I have no other birthday data stored anywhere else.
Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

48 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2015-01-28T23:41:34+00:00

    I am also having this problem of birthdays disappearing. Very frustrating.

    David-e,

    I performed a lot more testing on two calendars of mine.  If you are interested in seeing those results please go to the following thread and look for my post of January 28, 2915

    http://answers.microsoft.com/en-us/outlook_com/forum/ocalendar-obirthday/birthday-calendar-incidents/6c0fb774-05cc-455b-91e5-37f66c12c7cb?tab=question&status=allreplies&page=1

    BruceZ

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-01-27T07:07:38+00:00

    Hi David,

    Please be informed that we are aware about the issue and we are still investigating the root cause of this concern.

    I have sent you a Private Message requesting for few details, please reply with the necessary details.

    To see the Private Message, follow these steps

    Please log on to answers website and provide us the details in the private message itself.

    You can view the private message section by

    (1) Clicking the red link above your post

    or

    (2) Clicking on   link.

    Thank you.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-01-26T20:26:33+00:00

    I am also having this problem of birthdays disappearing. Very frustrating.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-01-26T19:03:42+00:00

    I am also having this problem of birthdays disappearing. Very frustrating.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2015-01-23T15:41:51+00:00

    Hi Bruce,

    I apologize for the delay in response.

    As Alex has mentioned in your discussion post, I have sent you a Private Message to gather details, please provide us the information which will help us to solve the issue in a faster way.

    To see the Private Message, follow these steps

    Please log on to answers website and provide us the details in the private message itself.

    You can view the private message section by

    (1) Clicking the red link above your post

    or

    (2) Clicking on   link.

    Thank you.

    Was this answer helpful?

    0 comments