All my group members have disappeared. Is there a way to retrieve them?

Anonymous
2015-12-18T17:33:45+00:00

I have a large email database. I have many groups which HAD specific members in them.  All the individual names have disappeared from ALL of my groups.  How can they be restored without starting over and entering them again?

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2016-02-02T12:33:45+00:00

    My groups are still missing.  How does one contact Microsoft support directly to report issues?

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  2. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2016-02-02T13:03:40+00:00

    I have reported it.

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  3. Anonymous
    2016-02-02T13:23:30+00:00

    Yes, but am wondering if they only look at the specific cases that come to their attention.

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  4. Anonymous
    2016-02-03T00:09:03+00:00

    Thanks  Brian

    I  need the folders to send out a newsletter in a few days and have groups of students too so I  hope someone can help

    thanks again

    Christine 

    Please, if you get in touch with someone from Microsoft and they are able to help you or give any insight of it's going on with "group" missing contacts, let us all know by posting any info on your thread. Thanks!

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  5. Anonymous
    2016-02-03T00:13:37+00:00

    I have reported it.

    Please, let us all know. This is a large scale and major problem. Any insight would be appreciated. Thanks!

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