All my group members have disappeared. Is there a way to retrieve them?

Anonymous
2015-12-18T17:33:45+00:00

I have a large email database. I have many groups which HAD specific members in them.  All the individual names have disappeared from ALL of my groups.  How can they be restored without starting over and entering them again?

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2016-01-28T16:57:19+00:00

    All of my groups have completely disappeared from my Hotmail account.  Usually I can type the first letters of a group--for example, Blog...--into an email address and auto-complete will complete them.  I can't even do this any more, let alone add members to groups.  I have about 200 people that I notify whenever I post a blog.  Unless things change back, this will now be impossible, and I will lose income from fewer page views on my blogs.

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  2. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2016-01-28T19:18:44+00:00

    Are you saying that if you visit http://people.live.com/, logging in with your Hotmail username and password, you don't see your groups?

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  3. Anonymous
    2016-01-28T21:03:35+00:00

    Hi Brian and Megan

    That is what happened to me too. Over 20 groups  disappeared in both Outlook 2010 and hotmail. Strangely, 2 survived.

    It would be great to know that they might reappear.

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  4. Anonymous
    2016-01-29T04:32:56+00:00

    Yes, that is correct.

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  5. Anonymous
    2016-01-29T17:52:13+00:00

    That's correct.  I used to be able to click on a person that I wanted to include in a group, then click on "Groups," then add him or her to an existing group.  All existing groups have vanished.  Now there is only one choice when I click on "Groups," and that is "New Group."

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