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I have a large email database. I have many groups which HAD specific members in them. All the individual names have disappeared from ALL of my groups. How can they be restored without starting over and entering them again?
Organizing and accessing contact information in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
All of my groups disappeared a few weeks ago. I went through the trouble of rebuilding one of the groups only to have it disappear within a few days . I tried to use their restore function, only a few useless contacts were restored. Can I get the old groups back and more importantly how can this be prevented going forward.
Hi Christine, Deb, and Everyone,
The helpful idea of saving groups to a Word document was one I stored away in my mind. I then thought of this workaround: I went to a hotmail folder where I'd saved emails with groups in them. I was able to access all the names and email addresses in 5 of my groups--in this case, groups of people who'd signed up for my blogs. I copied the contacts (about 200 of them) to a Word document for future use. After deleting the old message content, I was able to re-use the original email with all groups on it and send it out with a new message. It worked!