All my group members have disappeared. Is there a way to retrieve them?

Anonymous
2015-12-18T17:33:45+00:00

I have a large email database. I have many groups which HAD specific members in them.  All the individual names have disappeared from ALL of my groups.  How can they be restored without starting over and entering them again?

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  1. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2016-01-28T19:18:44+00:00

    Are you saying that if you visit http://people.live.com/, logging in with your Hotmail username and password, you don't see your groups?

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  2. Anonymous
    2016-01-28T16:57:19+00:00

    All of my groups have completely disappeared from my Hotmail account.  Usually I can type the first letters of a group--for example, Blog...--into an email address and auto-complete will complete them.  I can't even do this any more, let alone add members to groups.  I have about 200 people that I notify whenever I post a blog.  Unless things change back, this will now be impossible, and I will lose income from fewer page views on my blogs.

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  3. Anonymous
    2016-01-28T11:20:28+00:00

    Microsoft won't acknowledge here because these are peer-to-peer forums; users helping each other. However, I know that Microsoft is aware of this and there can be delays as mailboxes are moved to the new platform.

    That sounds hopeful ...maybe the files are not permanently lost.

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  4. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2016-01-28T04:11:36+00:00

    Microsoft won't acknowledge here because these are peer-to-peer forums; users helping each other. However, I know that Microsoft is aware of this and there can be delays as mailboxes are moved to the new platform.

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  5. Anonymous
    2016-01-28T02:09:27+00:00

    I haven't seen any acknowledgement that they have even read this thread or know that they are working on it.

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