All my group members have disappeared. Is there a way to retrieve them?

Anonymous
2015-12-18T17:33:45+00:00

I have a large email database. I have many groups which HAD specific members in them.  All the individual names have disappeared from ALL of my groups.  How can they be restored without starting over and entering them again?

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

57 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2016-01-29T23:10:59+00:00

    Thanks  Brian

    I  need the folders to send out a newsletter in a few days and have groups of students too so I  hope someone can help

    thanks again

    Christine

    Was this answer helpful?

    0 comments
  2. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2016-01-29T17:57:30+00:00

    I have told the Outlook.com team about this. Hopefully one of the members of that team will post here with a private message for you so you can give them information about how to contact you.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-01-29T17:52:13+00:00

    That's correct.  I used to be able to click on a person that I wanted to include in a group, then click on "Groups," then add him or her to an existing group.  All existing groups have vanished.  Now there is only one choice when I click on "Groups," and that is "New Group."

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-01-29T04:32:56+00:00

    Yes, that is correct.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-01-28T21:03:35+00:00

    Hi Brian and Megan

    That is what happened to me too. Over 20 groups  disappeared in both Outlook 2010 and hotmail. Strangely, 2 survived.

    It would be great to know that they might reappear.

    Was this answer helpful?

    0 comments