Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
Microsoft knows about the groups behavior and is working on it.
All my group members have disappeared. Is there a way to retrieve them?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I have a large email database. I have many groups which HAD specific members in them. All the individual names have disappeared from ALL of my groups. How can they be restored without starting over and entering them again?
Outlook | Web | Outlook.com | Contacts
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
57 answers
Sort by: Newest
-
Anonymous
2016-02-10T06:10:40+00:00 You talked to a rep? Is there a number I can call? Do I have to report my missing groups, or are they going to reappear by themselves eventually?
-
Anonymous
2016-02-10T06:07:57+00:00 So are we just supposed to wait, or report this to someone? I have 3 different hotmail addresses and only one account is missing the groups. It's not just the names in the groups, the entire group is gone. I have no groups now. I have about 700 people in my groups. I don't have time to rebuild them.
-
Anonymous
2016-02-08T13:22:02+00:00 It's happened to me too. All my groups gone. I needed to send out some emails so I re-entered some of them - including one group with 160 people, a long and tedious process - and have come back to look today and they have all gone again. Very, very frustrating.
Since the maximum number of recipients is 100 per email your group of 160 (should it ever return) will always fail
-
Anonymous
2016-02-08T09:19:43+00:00 It's happened to me too. All my groups gone. I needed to send out some emails so I re-entered some of them - including one group with 160 people, a long and tedious process - and have come back to look today and they have all gone again. Very, very frustrating.