Office for Mac 15.21.1 and Outlook message "some of the files in this web page aren't in the expected location...."

Anonymous
2016-04-14T11:33:36+00:00

Life prior to 15.21.1 upgrade was OK.

Could start Outlook for Mac, select new email and away I go.

Following the update to 15.21.1, every time I start a new email or reply to a new email I get the message "some of the files in this web page aren't in the expected location. do you want ot download them anyway? if you're sure the web page is from a trusted source, click yes"

I assume it's referring to my signature, which is provided to my by my employer, so I trust it :-)

After that, I keep getting annoying clicks when I type on the keyboard, or boing noises...didn't encounter this, pre 15.21.1

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2016-07-26T21:39:33+00:00

    sorry where do I send them to since the forum removed the address?

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  2. Anonymous
    2016-07-26T21:43:23+00:00

    Ah sorry about that - macolkfeedback at microsoft dot com 

    Thanks

    Vivek

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  3. Anonymous
    2016-07-26T22:38:01+00:00

    Hi Vivek,

    Silly question....  How do I send you my signature file from Outlook for Mac?  Do you just want me to email, with my "error'ing" signature to the address listed above, or is there a specific file I need to grab and send to you?

    Thanks.

    Matt

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  4. Anonymous
    2016-07-26T22:55:11+00:00

    Hi Vivek,

    Silly question....  How do I send you my signature file from Outlook for Mac?  Do you just want me to email, with my "error'ing" signature to the address listed above, or is there a specific file I need to grab and send to you?

    Thanks.

    Matt

    Hi Matt,

    Thanks for responding!

    How did you generate the signature? Could you quickly walk me through the steps? As in, did you use the built in signature editor, or did you use an external editor and copy/paste the signature in?

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  5. Anonymous
    2016-07-26T23:10:30+00:00

    Hi Vivek,

    **I'm going to be offline for a bit after this note, so apologies if my response is a bit tardy.**

    I used the built-in signature editor within Outlook for Mac (15.25 - was given a sneak peak version of the latest build - but the problem was happening prior to upgrading to 15.25)

    Here are the details (sorry if overly detailed)

    -Plus symbol to create new signature.

    -Add my text (name, title, numbers, etc.)

    -Changed the font, size and color of the text.

    -Dragged and dropped my company logo from a local folder.

    --At this point the logo and text are a bit jumbled and the text is NOT extending too far, and is coming down on the next line.  Here's an example.

    First Last Name | Company

    Name

    Instead of (as orginally entered)

    First Last Name | Company Name

    So, it appears the logo is pushing the text to the far "edge" of the area available.  So, I've tweaked the Paragraph settings for the line of text. 

    -Right click at the end of the line (after the last letter in the line of text - so after the "e" in my example)

    • Select Paragraph
    • Indents and Spacing > Reduce Indentation to -2.0 for both before and after text (I played around with the paragraph stuff to figure this out)

    This corrects the line-wrap.

    Now on to the logo.

    • Right click logo and select size and positioning > change the size to something that fits nicely and looks okay with the logo.

    Note: At this point the logo is sized correctly, and my text doesn't wrap....but the logo and text are NOT lined up.  Also, at this point my logo will insert into my email without any errors.

    • Right click on logo and select Text Wrapping and change it from "In Line with Text" to "Through".

    This final change makes the signature look great.  Lined up, text is perfect, logo is sized.  All good.

    But....when I try and use this signature I now get the error.

    Finally, I have messed around a bit with text only (never have an issue) and logo only (never have an issue UNLESS I change the text wrapping).

    So, I can't say for sure...but it does appear to be at least (not sure if other actions cause the issue) that changing the text wrapping on the logo/image causes the error message to pop-up.

    I hope this helps, and apologies for the long note.

    Thanks.

    Matt

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