Office for Mac 15.21.1 and Outlook message "some of the files in this web page aren't in the expected location...."

Anonymous
2016-04-14T11:33:36+00:00

Life prior to 15.21.1 upgrade was OK.

Could start Outlook for Mac, select new email and away I go.

Following the update to 15.21.1, every time I start a new email or reply to a new email I get the message "some of the files in this web page aren't in the expected location. do you want ot download them anyway? if you're sure the web page is from a trusted source, click yes"

I assume it's referring to my signature, which is provided to my by my employer, so I trust it :-)

After that, I keep getting annoying clicks when I type on the keyboard, or boing noises...didn't encounter this, pre 15.21.1

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2016-05-20T12:47:32+00:00

    In my signature it  was my company's logo image causing the problem. I deleted it and then dragged in a new one from another source (a sent email from Mail app) and it is now working with no errors.

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  2. Anonymous
    2016-06-29T01:30:00+00:00

    I was receiving this same pop-up message and it was also related to the image in my signature.

    The fix for me might seem a a little simple, but all I did was cut the image from my signature and paste it back in. I don't get the pop-up message anymore.

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  3. Anonymous
    2016-07-21T14:52:24+00:00

    Hi rdenys26

    Can you be a bit more specific about what you did to correct the issue?  Sorry....  I tried to cut/paste my logo, but it didn't help (still getting the pop-up).  Are you cut/pasting from the signature creation/configuration section?  Or, cutting the logo from an email and pasting it in the signature config area?

    Thanks.

    Matt

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  4. Anonymous
    2016-07-25T22:44:00+00:00

    have the same issue. two images and three hyperlinks in my email signature and getting the error and asked twice to confirm I trust the source each time I open an email with the signature.

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  5. Anonymous
    2016-07-26T21:33:08+00:00

    In investigating this issue internally we'd like to get some sample signature files that are resulting in the "some of the files in this web page aren't in the expected location...." error. 

    If you're hitting this error can you please send us your signature files at macolkfeedback@microsoft.com

    Thanks,

    Vivek Kumar

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