Office for Mac 15.21.1 and Outlook message "some of the files in this web page aren't in the expected location...."

Anonymous
2016-04-14T11:33:36+00:00

Life prior to 15.21.1 upgrade was OK.

Could start Outlook for Mac, select new email and away I go.

Following the update to 15.21.1, every time I start a new email or reply to a new email I get the message "some of the files in this web page aren't in the expected location. do you want ot download them anyway? if you're sure the web page is from a trusted source, click yes"

I assume it's referring to my signature, which is provided to my by my employer, so I trust it :-)

After that, I keep getting annoying clicks when I type on the keyboard, or boing noises...didn't encounter this, pre 15.21.1

Outlook | MacOS | Legacy Outlook for Mac | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

55 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-10-16T04:06:14+00:00

    Here is my sig that is giving me the error (note no hyperlink from the image).

    I can send you the actual sig file, but don't have an email address to send it to.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-10-12T14:50:55+00:00

    I tried the solution with the HTML Table. It worked almost, but not quite. The spacing between the image and the text in de next column is too large and col with: 0px for a 70px image does not help. Any suggestions?

    I tried this html-code:

    <!DOCTYPE html>

    <html>

    <body>

    <table>

      <col width = "0px">

      <tr>

        <td rowspan = "4"><img src="some-image.png" width="72px" height="72px"></td>

        <td>name</td>

      </tr>

      <tr>

        <td>position</td>

      </tr>

      <tr>

        <td>contact-data</td>

      </tr>

      <tr>

        <td><a href="www.some-link.com">www.some-link.com</a></td>

      </tr>

    </table>

    </body>

    </html>

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-10-11T14:51:36+00:00

    Same issue. Problem was the pictures, NOT the hyperlinks. The picture/template that was the problem was sent from our corporate team as template. They sent my picture and company logo already pasted onto the signature page. 

    I fixed by independently downloading my personal picture and the company logo, and saved both as jpeg files to my computer. 

    I then went to outlook->preferences->signatures and copy and pasted the pictures. No problem.

    Someone on earlier thread mentioned similar solution, so would like to give proper credit to that person.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2017-08-03T16:47:00+00:00

    Holy Hell THAT WORKED! OMG. I was seriously trying everything!!!! YOU ARE AMAZING!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2017-08-03T16:40:40+00:00

    im not sure about this HTML table either but my company is having same issue and ive literally spent a whole day trying to fix this! im trying to keep my logo vertical on the left and text on the right. Tried to bring into PP, excel, and copy and paste. Still same thing. I removed all hyperlinks still doesnt work. Going nuts here. I hate that you cant copy and paste things either without it being jumbled. How it looks when you paste gets moved around and then I have to reposition. Trying to "trick" the system but scrunching image and text together first then pasting helps but omg this is NUTS

    Was this answer helpful?

    0 comments