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Hello,
My Outlook 365 Scroll Down Bar Not Visible instead its showing black area and i can not scroll down, following is image for reference any advise?
Thanks,
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same problem. I find the easiest fix is to resize the preview pane, which redraws the scroll bar correctly. Just moving it a few pixels does it.
The Outlook Team made a service side change on Friday evening 2/16 that they think should mitigate the issue. If it is going to help it might take up to three or so restarts of Outlook to pick up the service side flighting change. Can you please give that a try and let me know. Sometimes the flight change is not picked up immeidately so please give a little time for it to work.
If anyone still seeing the issue is an Office Insider please report it by clicking File, Support, Contact Support. This will enable the Outlook Team to get the feature fligth details to confirm the issue. If any Insiders report this please let me know so I can go follow up from the service.
The Outlook Team made a service side change on Friday evening 2/16 that they think should mitigate the issue. If it is going to help it might take up to three or so restarts of Outlook to pick up the service side flighting change. Can you please give that a try and let me know. Sometimes the flight change is not picked up immeidately so please give a little time for it to work.
If anyone still seeing the issue is an Office Insider please report it by clicking File, Support, Contact Support. This will enable the Outlook Team to get the feature fligth details to confirm the issue. If any Insiders report this please let me know so I can go follow up from the service.
It appears that the fix has at least solved my problem. I can no longer re-create the problem and have not seen the black bar this week at all. I can see that my version has changed to 16.0.9001.2171 - MS Office 365 Business - en-us.
I can no longer reproduce the behavior in our environment.
Looks like whatever was changed fixed the issue.
I now show version 1801 Build 9001.2171 Click-to-run, problem appears fixed for me also.