Outlook 365 Scroll Down Bar Not Visible (Black)

Anonymous
2017-05-28T05:46:29+00:00

Hello,

My Outlook 365 Scroll Down Bar Not Visible instead its showing black area and i can not scroll down, following is image for reference any advise?

Thanks,

 

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2017-10-25T22:08:58+00:00

Same problem. I find the easiest fix is to resize the preview pane, which redraws the scroll bar correctly. Just moving it a few pixels does it.

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  1. Anonymous
    2018-02-09T17:45:36+00:00

    Thank you very much for the update Gabriel. Would you happen to be aware of a reliable workaround until the fix becomes available?

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  2. Anonymous
    2018-02-09T22:12:15+00:00

    Wes,

    There is not a workaround I have seen that prevents the issue from happening.  When it does happen the best options are to either resize the Outlook screen or switch tabs from Mail to Calendar and back for example.  I was seeing this the most when I would do a search in Deleted Items and then switch back to Inbox.

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  3. Anonymous
    2018-02-12T14:58:11+00:00

    Also two client PC's in our network last week started having this issue.

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  4. Anonymous
    2018-02-12T19:19:43+00:00

    Same problem here.  Just started happening a couple of weeks ago.  Windows 10 Pro, Version 1709, OS Build 16299.214 with MS Office 365 Business, Ver 16.0.9001.2138.

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