Outlook 365 Scroll Down Bar Not Visible (Black)

Anonymous
2017-05-28T05:46:29+00:00

Hello,

My Outlook 365 Scroll Down Bar Not Visible instead its showing black area and i can not scroll down, following is image for reference any advise?

Thanks,

 

Outlook | Windows | Classic Outlook for Windows | For home

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Anonymous
2017-10-25T22:08:58+00:00

Same problem. I find the easiest fix is to resize the preview pane, which redraws the scroll bar correctly. Just moving it a few pixels does it.

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  1. Anonymous
    2018-02-14T15:51:58+00:00

    This is insane. I have 100s of office licenses. Do you really expect us to go through and uninstall and install office for everyone having this problem??? Sounds like it is a bug that Microsoft should fix rather than band aide. Please have your team look at office and figure out the issue asap. This is why we pay a monthly subscription fee.  I for one will not re-install 235 copies of office. Push out an update to double buffer your scroll bars or force a redraw on load event.

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  2. Anonymous
    2018-02-14T15:31:46+00:00

    Disabling the Teams-Addin worked for me.

    But this is not a real solution - we are using MS Teams!

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  3. Anonymous
    2018-02-14T15:28:18+00:00

    Hi All,

    i had the same issues with this version

    After i disabled the teams add-in the issue was gone.

    I got the black scroll bar after i switched to another outlook folder - resizing did not do anything for me - restarting outlook did but after a few minutes and changing folders the issue was back.

    With the removal of the teams add-in all was normal again

    Hi there, we had the same issue here.  Disabling the Teams add-in worked for us as well.

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  4. Anonymous
    2018-02-14T14:09:25+00:00

    Hi All,

    i had the same issues with this version

    After i disabled the teams add-in the issue was gone.

    I got the black scroll bar after i switched to another outlook folder - resizing did not do anything for me - restarting outlook did but after a few minutes and changing folders the issue was back.

    With the removal of the teams add-in all was normal again

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