Links to shared Outlook.com calendars return status code 500

I also just spent hours with chat but I have really good news, I was able to talk to level 3 tech and he acknowledged the problem.

Level 3 tech said:

"yes seems to be a problem"

"I will check it by escalating the case further. Thanks for bringing this to my attention."

"There is no ETA on the fix, however as its global issue so should be resolved soon"

You can see the chat transcript here (all confidential or identifiable information removed):

https://onedrive.live.com/redir?resid=745CE58371E6ADF3!11363&authkey=!AAhC0GQ6UiH-w1E&ithint=file%2ctxt

The Outlook.com team will probably fix the issue pretty soon.

I just spent ages on the on-line chat with a Microsoft person. Ended up nowhere as they just shut down the chat. They got me to try all the things listed above that I had already tried. I need a spare brick wall to bang my head against. In the end I didn't even get a support request ID.

You can open a support request with Microsoft at the following link: https://support.microsoft.com/en-us/contactus?wa=wsignin1.0#

You must however be patient as you are going to get help from a level 1 tech who has absolutely no technical knowledge about the problem. They don't know what an error 500 is. So you must guide them very hard to make them understand that this a problem on Microsoft's side. Once they tell you they reached a level 3 tech, you are good.

It's a shame they aren't interested in helping. How do we scream louder?

This is a problem on Microsoft's side that the Outlook.com team need to fix. This issue is probably affecting many users. Until Microsoft realises it, and that more users start screaming, there is nothing we can do. Level 1 techs like Griridhar J won't do anything for us and do not understand that an error 500 is a SERVER SIDE ISSUE and has nothing to do with our computers or browsers...

I'm switching to gmail, I don't have time to wait after them.