Can't see shared calendar of coworker

Anonymous
2017-05-19T08:34:51+00:00

We recently switched to Office 356. Among coworkers we want to share our calendars. I can see the calendar of every coworker except one and we have no clue why.

Here is what everyone of us did:

  1. Open office 356 in the web browser and select Calendar
  2. Click on Share
  3. Type the email of the coworker, in this case mine, permission are the default values (can view all details)
  4. hit send

I receive the email in Outlook and hit the blue "accept" button. After the spinner disappears it the button is "view calendar". Nothing happens if I click this button. The coworker does not appear in my shared calendars.

The strange thing is only this combination does not work. My coworker can see my calendar but I can't see hers. This whole procedure works with every other coworker. Only this combination does not work.

We are both using Macs if that is important. We use the Calendar App on Mac to see each others calendars but her calendar does not appear there. Does not appear in the Office 356 calendar web app either so I am not suprised.

Additionally I am the only one in the office with the locale set to US on my mac. Keyboard, language, etc. Everyone else is using German.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2017-05-29T06:58:08+00:00

    mac os 10.12.4 and Office 365 Enterprise E3

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  2. Anonymous
    2017-05-29T06:55:30+00:00

    Hi Rudi,

    sorry I was on a trip for a week.

    My coworker just shared her calender with you.

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  3. Anonymous
    2017-05-23T05:59:59+00:00

    Hi Bjorn,

    Have you referred to my reply? Can you share any update with us?

    Regards,

    Rudy

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  4. Anonymous
    2017-05-20T08:19:25+00:00

    Hi Bjorn,

    For this issue, I suggest you let she create a new calendar to try again. Meanwhile,  I will send you a test email address, can you let your coworker shared a calendar with me, I will test in my side.

    Moreover, which version of your Mac OS and the subscription plan of your Office 365 account?

    I have sent you a test email via  private message.

    Regards,

    Rudy

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  5. Anonymous
    2017-05-19T12:49:46+00:00

    Hello Rudy,

    yes, in OWA she can see my calendar but I can't see hers. My other coworkers can see her calendar, too. Just not working on my end. We tried several times with no success.

    In your link step 3. of the paragraph "Add another person's calendar to my calendar view" shows no error message, completes, but does not add the calendar to "Other calendars". It does work in "Your calendars".

    Once calendars are in "Other calendars" they show up in Calendar App (9.0) on mac os sierra.

    All other coworkers show up in "Other calendars". Her calendar only shows up in "Your calendar".

    Here is the screenshot. I was talking about the button "Accept" in the mail from my coworker.

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