Can't see shared calendar of coworker

Anonymous
2017-05-19T08:34:51+00:00

We recently switched to Office 356. Among coworkers we want to share our calendars. I can see the calendar of every coworker except one and we have no clue why.

Here is what everyone of us did:

  1. Open office 356 in the web browser and select Calendar
  2. Click on Share
  3. Type the email of the coworker, in this case mine, permission are the default values (can view all details)
  4. hit send

I receive the email in Outlook and hit the blue "accept" button. After the spinner disappears it the button is "view calendar". Nothing happens if I click this button. The coworker does not appear in my shared calendars.

The strange thing is only this combination does not work. My coworker can see my calendar but I can't see hers. This whole procedure works with every other coworker. Only this combination does not work.

We are both using Macs if that is important. We use the Calendar App on Mac to see each others calendars but her calendar does not appear there. Does not appear in the Office 356 calendar web app either so I am not suprised.

Additionally I am the only one in the office with the locale set to US on my mac. Keyboard, language, etc. Everyone else is using German.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2017-06-12T09:34:44+00:00

    Hi Rudy,

    I tried to apply the steps you provided. Something went wrong. See screenshot below.

    Not sure how to proceed.

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  2. Anonymous
    2017-06-10T10:20:20+00:00

    Hi Bjorn,

    Sorry for the late reply. the issue may cause by the incorrect permission. So, please try removing the permission and add it back via running the PowerShell cmdlet to check if the issue persists. You need run it with your Office 365 account on a Windows computer. Please follow the steps below:

    1. Right-click the Windows PowerShell, choose Run as Administrator.

    2. Connect to the Exchange Online via your account. Please run:

             $UserCredential = Get-Credential

    $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office.de/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection

             Import-PSSession $Session

    1. Referring to the screenshot to set the shared calendar permission ( a is your coworker, b is you. a and b are your email address ):

    If anything is unclear, please feel free to let us know.

    Regards,

    Rudy

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  3. Anonymous
    2017-06-08T03:06:57+00:00

    Hi Bjorn,

    Thanks for the private message. Once getting any information, I will update the thread immediately.

    Regards,

    Rudy

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  4. Anonymous
    2017-06-07T09:15:54+00:00

    Hi Rudy,

    yes, you described exactly the issues I am facing. 

    I make two videos later this day and send them to you via E-Mail.

    Thanks for all the help!

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  5. Anonymous
    2017-06-07T08:33:01+00:00

    Hi Bjorn,

    Given this situation, I'd like to summarize the issues you are facing:

    1. A specific user in your organization shares calendar with you via the OWA follow the steps:  Open office 356 in the web browser and select Calendar > Click on Share > Type the email of the coworker, permission are the default values (can view all details) > hit Send. The issue is you cannot add the shared calendar under the Other calendars, but can add it under the Your Calendars.
    2. Via Calendar Publishing feature, you can add the shared calendar under the Other Calendar, but the calendar is empty.

    Am I right? If so, please reproduce it on your side and video them. Meanwhile, please provide the video for us via private message. I need the video to consult with our related team.

    Thanks for your time.

    Rudy

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