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I am having an issue on Outlook for Mac ver. 15.26.1 running OS Sierra
When I have Outlook in "full screen" mode and an email opened in a window and hit "reply" the entire screen goes semi-grey and when I click anywhere on screen it gets rid of the grey but it minimizes the email window. I can click on the minimized window to bring it back up and then it's fine, but it's seriously annoying and slows down my efficiency and productivity. This only happens when I have the email opened in a window and hit "reply". It does not happen when I just select the email from the inbox and hit reply from the tool bar. Anyone else having this issue?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi AhmadRB,
Sorry for the inconvenience caused by this issue. I would consult our relevant team to confirm this again. Thanks for your patience.
Regards,
Yang
You can exit from fullscreen mode if you want to avoid this bug.
That is marginally more useful advice than telling us to use a Windows computer to avoid this bug. I keep hoping the latest release will fix it. I'm on 15.27 (161010) and still experiencing it. Please expedite a fix!
Regards,
Larry
I am having an issue on Outlook for Mac ver. 15.26.1 running OS Sierra
When I have Outlook in "full screen" mode and an email opened in a window and hit "reply" the entire screen goes semi-grey and when I click anywhere on screen it gets rid of the grey but it minimizes the email window. I can click on the minimized window to bring it back up and then it's fine, but it's seriously annoying and slows down my efficiency and productivity. This only happens when I have the email opened in a window and hit "reply". It does not happen when I just select the email from the inbox and hit reply from the tool bar. Anyone else having this issue?
I have the same problem and it makes me crazy. The workaround is to switch to the text body by tab. Then write a letter. If you point into the mail and the window is minimized again, use the 'x' to destroy the window. Another window will open and ask you if you want to continue. If you press continue a 'normal' mail window will open and you can continue writing - with some other problems.
I updated the mac sierra os and I updated Microsoft outlook in the experimental mode. But not one update is working. When will we get help ?
Norbert
Hi Misosoupy,
Try clicking on the bottom grey bar when the screen is greyed out and it won't minimise the window when you click anywhere on the screen!
Regards
RO
Hi,
sorry that's not correct. It reacts on the same way. Also for replying, forwarding etc.
Please fix it at soon as possible. It is the most used function at my work.
Best regards,
Norbert