Outlook 2016 for mac, email reply greys out screen

Hi Norbert,

Since the original customer's post has been verified, I suggest you post another new thread in this forum so that the dedicated help can be provided and the confusion of the original customer's issue can be avoided. 

Your understanding is highly appreciated.

Regards,

Alan

Hi,

I posted it several times. But I can't see the NEWS ?

BR Norbert

I have upgraded to 15.32 and I am still having this problem. Frustrating to say the least.

I am still having the below issue on Outlook for Mac ver. 15.32 running OS Sierra

When I have Outlook in "full screen" mode and an email opened in a window and hit "reply" the entire screen goes semi-grey and when I click anywhere on screen it gets rid of the grey but it minimizes the email window.  I can click on the minimized window to bring it back up and then it's fine, but it's seriously annoying and slows down my efficiency and productivity.  This only happens when I have the email opened in a window and hit "reply".  It does not happen when I just select the email from the inbox and hit reply from the tool bar.  Anyone else having this issue?

Hi "collegue" apple office users,

I had the same problem, see also earlier threads. But it has been solved couple of months ago. I am running:

OS Sierra:10.12.3

outlook 2016: version 15.30 (170107).

It works actually fine. Allthough, this issue doesn't occur with me (anymore). If you don't run the same versions, I do advise you to upgrade to these versions. If then the issue still occurs, then it appears to be something else and I do wish you good luck solving this.

Regards,

Vincent Derksen.