Outlook 2016 for mac, email reply greys out screen

Anonymous
2016-09-27T21:33:18+00:00

I am having an issue on Outlook for Mac ver. 15.26.1 running OS Sierra

When I have Outlook in "full screen" mode and an email opened in a window and hit "reply" the entire screen goes semi-grey and when I click anywhere on screen it gets rid of the grey but it minimizes the email window.  I can click on the minimized window to bring it back up and then it's fine, but it's seriously annoying and slows down my efficiency and productivity.  This only happens when I have the email opened in a window and hit "reply".  It does not happen when I just select the email from the inbox and hit reply from the tool bar.  Anyone else having this issue?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2016-10-13T19:43:50+00:00

    Hi,

    I am also experiencing exactly the same issue and it is annoying especially when you have to respond to many emails during your working day.

    It is also interesting that I got another Microsoft Office update this week and now running Outlook for Mac Version 15.27 (161010) but this issue is still not fixed! I can see from previous posts that it was promised in upcoming release. Any update Microsoft?

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  2. Anonymous
    2016-10-12T20:18:15+00:00

    Hi Chhabra,

    As John said above, the fix would be released in an upcoming update. Please be patient for the update to come out for you. 

    Regards,

    Yang

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  3. Anonymous
    2016-10-12T19:13:24+00:00

    I am also running into this issue

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  4. Anonymous
    2016-10-12T19:04:58+00:00

    Thanks John that's great to hear.

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  5. Anonymous
    2016-10-12T18:32:05+00:00

    Hi all,

    This has been reported on other forum threads. We have a fix for this now, and it should be in an upcoming update.

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