Outlook 2016 for mac, email reply greys out screen

Anonymous
2016-09-27T21:33:18+00:00

I am having an issue on Outlook for Mac ver. 15.26.1 running OS Sierra

When I have Outlook in "full screen" mode and an email opened in a window and hit "reply" the entire screen goes semi-grey and when I click anywhere on screen it gets rid of the grey but it minimizes the email window.  I can click on the minimized window to bring it back up and then it's fine, but it's seriously annoying and slows down my efficiency and productivity.  This only happens when I have the email opened in a window and hit "reply".  It does not happen when I just select the email from the inbox and hit reply from the tool bar.  Anyone else having this issue?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2017-02-11T08:28:42+00:00

    Hi,

    I tried it with every new fix. And also reinstall Office 365 with all components. I sent Microsoft a video with the problem. But nothing works....

    Best regards,

    Norbert

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  2. Anonymous
    2017-02-11T07:28:59+00:00

    Hi Ray,

    I cannot reproduce this on my mac 15.30 -170107. Please try reinstalling the Office to see if this issue can be fixed.

    Regards,

    Rick

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  3. Anonymous
    2017-02-10T07:43:24+00:00

    Now, the answer mode doesn't work completely.

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  4. Anonymous
    2017-02-10T06:57:57+00:00

    I am having an issue on Outlook for Mac ver. 15.26.1 running OS Sierra

    When I have Outlook in "full screen" mode and an email opened in a window and hit "reply" the entire screen goes semi-grey and when I click anywhere on screen it gets rid of the grey but it minimizes the email window.  I can click on the minimized window to bring it back up and then it's fine, but it's seriously annoying and slows down my efficiency and productivity.  This only happens when I have the email opened in a window and hit "reply".  It does not happen when I just select the email from the inbox and hit reply from the tool bar.  Anyone else having this issue?

    I'm running MS Outlook for Mac ver 15:30 and still having this issue - I have to close the screen and go to the screen that I opened to do anything   -Any Fix yet?

    Hi, I have reported this problem months ago. No fix works. I return to Apples mail program. I'm desperate about this topic. Microsoft is a big company and gets a lot of money for office 365.

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  5. Anonymous
    2017-02-10T01:07:44+00:00

    I am having an issue on Outlook for Mac ver. 15.26.1 running OS Sierra

    When I have Outlook in "full screen" mode and an email opened in a window and hit "reply" the entire screen goes semi-grey and when I click anywhere on screen it gets rid of the grey but it minimizes the email window.  I can click on the minimized window to bring it back up and then it's fine, but it's seriously annoying and slows down my efficiency and productivity.  This only happens when I have the email opened in a window and hit "reply".  It does not happen when I just select the email from the inbox and hit reply from the tool bar.  Anyone else having this issue?

    I'm running MS Outlook for Mac ver 15:30 and still having this issue - I have to close the screen and go to the screen that I opened to do anything   -Any Fix yet?

    Was this answer helpful?

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