Why does Outlook launch IE in the background?

Anonymous

Hello,

We are using Office 365 ProPlus on Windows 10 Pro. Opening Outlook (16.0.7927.1020) will launch two background processes of IE (iexplore.exe). Why does Outlook open IE?

This behavior does not happen in earlier versions of Office 365 ProPlus, such as 16.0.6001.1041. It appears that an update for Office 365 ProPlus is causing Outlook to open IE in the background.

Thank you,

Evan

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68 answers

Anonymous

2018-02-26T00:13:17+00:00

Could we get an update on this issue please?

Thanks,

Kris
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Anonymous

2018-02-07T14:53:57+00:00

It's been almost a year since the original post! I'm experiencing the same problem, please fix this behavior.
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Anonymous

2018-01-26T10:37:47+00:00

Hey Evan,

I also noticed this issue when running CCleaner and it had to "close IE processes" when none were actively open.

I uninstalled IE by going to Programs and Features, clicking Turn Windows features on or off, and clearing the Internet Explorer 11 check box.

After doing this the Outlook "Action Items" tool stopped working (see below).

Based off of my observations the Internet Explorer process is being used for the "Action Items" tool in Outlook, which is intended to scan through an email and highlight possible action items. I suspect it is done for the same reason Apple's Siri uses remote servers for processing.

Hopefully this helps at least point to why the process is appearing.

Cheers,

-Jordan

Thanks, Jordan. This is the best explanation that I have seen so far.

Hi Evan,

I have Outlook MSO (16.0.9001.2080) and windows 10 - The "Action Items" ADD-IN is disabled. And still have 2 iexplorer.exe background instance every time I started Outlook.

i.e - If I close and start Outlook 3 times, I can notice 6 iexplorer instances.

I dont think this issue is related to Action Items ADD-IN

Moreover I disabled all ADD-INs and still have iexplorer processes.

Regards.

Andrea
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Anonymous

2018-01-19T19:23:43+00:00

Hey Evan,

I also noticed this issue when running CCleaner and it had to "close IE processes" when none were actively open.

I uninstalled IE by going to Programs and Features, clicking Turn Windows features on or off, and clearing the Internet Explorer 11 check box.

After doing this the Outlook "Action Items" tool stopped working (see below).

Based off of my observations the Internet Explorer process is being used for the "Action Items" tool in Outlook, which is intended to scan through an email and highlight possible action items. I suspect it is done for the same reason Apple's Siri uses remote servers for processing.

Hopefully this helps at least point to why the process is appearing.

Cheers,

-Jordan

Thanks, Jordan. This is the best explanation that I have seen so far.
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Anonymous

2018-01-19T19:09:50+00:00

Hey Evan,

I also noticed this issue when running CCleaner and it had to "close IE processes" when none were actively open.

I uninstalled IE by going to Programs and Features, clicking Turn Windows features on or off, and clearing the Internet Explorer 11 check box.

After doing this the Outlook "Action Items" tool stopped working (see below).

Based off of my observations the Internet Explorer process is being used for the "Action Items" tool in Outlook, which is intended to scan through an email and highlight possible action items. I suspect it is done for the same reason Apple's Siri uses remote servers for processing.

Hopefully this helps at least point to why the process is appearing.

Cheers,

-Jordan
Was this answer helpful?

1 person found this answer helpful.

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