Outlook email "groups" have suddenly disappeared; contacts still there but no groups.

Anonymous
2016-02-03T20:37:40+00:00

All of my outlook email "groups" have disappeared. My "contacts" are all still there, but the "groups" I created are missing.

I see a number of others are having similar issues but no one from outlook has provided an answer, they keep asking the same questions: 1. Tell us how you check your email, 2. Have you made in recent changes.

After the recipients respond, they never hear back from the moderators again.

I use my email "groups" nearly ever day. However, when I woke up this morning, I found all my "groups" had disappeared from my account.

I use Windows 8.1; I check mail thru outlook.com via Chrome.  It is the same with Internet explorer.   It is also the same using the outlook app on my Android tablet.

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2016-03-13T13:03:13+00:00

    Halleluya - you are right I see mine are back also

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  2. Anonymous
    2016-03-13T12:43:22+00:00

    As promised by Microsoft fro the state of Washington, this WAS CORRECTED on my END.

    This morning my PC needed updated, so I shut it down and restarted.

    My "GROUPS" are BACK

    Thank you BILL GATES.

    Maybe the Tweets I sent out to him worked (-:

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  3. Anonymous
    2016-03-09T01:38:25+00:00

    I have the exact same problem. Microsoft, I need my group lists restored ASAP. This is wreaking a lot of havoc on my email threads since, being human, I almost always forget 1 or 2 people in the recipients list, and I find out only a week or two later that they never received the threads.

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  4. Anonymous
    2016-03-06T23:29:48+00:00

    Open your PEOPLE.

    At the top where it says +NEW, click on the drop down arrow.

    It gives you option to create new contact, or new GROUP.

    I am not creating any until I find out if I can get the 40 or 50 groups I already lost.

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  5. Anonymous
    2016-03-06T23:23:10+00:00

    That works fine if you use those groups on a daily basis, but I have been constantly adding and changing my groups for years, quite a bit in the last year or so, using them only when rarely needed. Since I always send the email out to groups in BCC, yes I can go back to those old emails and extract the proper contacts, that were used AT THAT TIME.

    Microsoft tech in Washington told me it will be corrected, but it has not yet.

    I CAN NOT re create mine at this point. In my case, I wont let this happen again because it will take me months to recreate them.

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