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I'm trying to add a contact. If I click on the plus sign below the "First name", "Last name", and "Company" field, I see a pop-up whose first two entries, "Yomi name" and "Yomi company" don't mean anything to me. Here's a picture:
What the heck does that mean?
Organizing and accessing contact information in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Hi Brian,
Yomi name and Yomi company name are fields for entering the phonetic equivalent for Japanese names. In Japan, there is commonly a Furigana equivalent for the Kanji name that is used for sorting and searching.
HTH,
Stacey
should moderators be polite?
Of course they should, and I'm full of admiration for those who remain polite and cheerful in the face of some of the abuse thrown at them by frustrated users. I hope you don't think my response to Brian was impolite - forthright, perhaps, but not impolite. I did apologize immediately afterwards for being perhaps less tolerant that I might have been, but the amerigocentricity of Microsoft and many of their customers can become a trifle wearing at times.
Have you experienced impoliteness on the part of moderators here? If so, please give links so we can do whatever's necessary to set matters right.
I have to agree with Condor1A--it is very confusing. You integrate something into the UI that pertains only to Japanese and those few who do business there, yet provide no explanation as to it's meaning.
I'm fairly well-educated and widely traveled, but thinking I was perhaps behind the times, I Googled the term yomi and got some pretty bizarre definitions in the Urban Dictionary, but nothing that indicated that it was the phonetic equivalent of a Japanese name. There is no entry in dictionary.com. I've been wondering ever since Hotmail transitioned to Outlook.com what the heck those fields were. Finally today I Googled "yomi name" "yomi company" and ended up here.
Bottom line: if your going to include it in the UI, please provide some hover or in-line explanation so people aren't completely in the dark.
I think I'm pretty world-savvy, having traveled to every continent except Australia and Antarctica (on the bucket list), and speak or understand several languages. I am acutely aware of and sensitive to cultural differences and seem to have the ability to integrate into whatever culture in which I find myself. We watch more foreign-language TV by a huge factor than American TV.All this to say I don't believe I'm very amerigocentric, yet I was not familiar with the term yomi (see my post below in response to Condor1A). So perhaps you're not only being intolerant, but also over-reacting.
So, Noel (iFiredog), you think it's appropriate to bother customers with something not related to them? I do not think so. Microsoft should workout easily (cookies anybody?) which country I am from and what language I prefer and then just to hide the options not related to me. Period.
It shouldn't be a problem. Or are you serious that just because of one particular nation (Japanese in the Yomi case, USA with their State thing, etc.), all customers around the world should try to figure out what those for them not necessary items means?