Unable to delete contacts.

Hi MarkJorayT,

Sorry to hear that you also encountered the same issue wherein your Gmail contacts cannot be deleted in your Outlook.com account. Since you have mentioned that you already disconnected your Gmail account, are the steps you have taken is the same steps provided below?

1. Go to https://account.live.com. Enter your username and password then click Sign in.
2. Go to Permissions, then select Manage other accounts.
3. Click Edit below Google services.
4. Click Remove this connection completely.

If not, please provide us the steps you have taken to disconnect your Gmail account.

Looking forward for your response for us to continue our support in this matter.

Thank you.

Same problem here;  I would imagine a frequent problem - I was logged onto another tab with the "wrong" gmail acocunt;   I went to import contacts from the preferred gmail account that had the correct contacts, but it quickly linked the contacts.   I disconnected from gmail, but then could not delete the contacts from outlook.com;

Hi AlexOpon Baldrick 269,

Based on your posts, both of you are unable to delete your contacts. Allow to assist you in resolving the issue.

Please help us investigate it by providing the following information:

• Email account.
• Contacts that you're unable to delete on your end.
• Grant permission to access the account.

A. Permission to access account.  To do so, visit the solution article below for more information.

(Note: If you grant us the permission to access your account, you won't be able to sign in and should always check your alternate for the password reset link for your primary account.)

What should I do before I grant access to my account to the support moderators?

B. Active alternate email address and Unique ID. We need to verify your account ownership by providing us your Unique Identifier. The unique identifier (ID) is a 64-bit number that Microsoft assigns to you at registration. Microsoft stores your unique ID in a cookie on your computer.

To get the unique identifier, follow the steps below:

1.Go to https://account.live.com.

2.Provide your password if asked.

3.Click Edit personal info.

4.Unique ID information is under Work location information.

Please post these details in the private message area I have for you. To view it, please sign in using a Microsoft account and click Private Messages tab across All Replies.

If you have any questions and clarifications, please let us know.

Thank you.

What I did is I deactivated my outlook account and activated again but before that i make sure that my connection to the other account(i connected it to gmail) is disconnected. I have encountered this problem after i created my account so I was confident of closing that time no important messages yet.

Did it work though???

I have already disconnected my gmail account, deleted all gmail contacts from gmail - and still the issue persists - can't delete the 'contact' in Live.com/Outlook People.  Telling me tha same as everyone else - it is managed by another program and needs to be deleted from there.

Or maybe I now need to re-connect to gmail to import nothing????

What I did is I deactivated my outlook account and activated again but before that i make sure that my connection to the other account(i connected it to gmail) is disconnected. I have encountered this problem after i created my account so I was confident of closing that time no important messages yet.