Organizing and accessing contact information in Outlook.com
The issue is NOT with Outlook.
The problem is CONTACTS/PEOPLE. It isn't operating correctly. Mail and calendar are FINE.
CONTACTS/PEOPLE is a hosed up mess. It is an abomination. And not one seems to know why. This is a ridiculous waste of time.
Microsoft should be terribly embarrassed. But, from the reaction on "Community" (or should I say "the lack of reaction"), they just don't care.
There are SO MANY people with problems, I don't know how they can ignore the issues with "CONTACTS/PEOPLE".
Oh, one last thing, I DID attempt to call Microsoft support..... I actually SPOKE with them...... they told me that "COMMUNITY" is the ONLY support. Sigh.