Now I can't edit contact and add new contact to outlook.com account on my Android phone.

Using outlook email.when i go to contacts on my motoroka g4 phone and try to add a new email for that new contact there is no option to add an email address. Why is this?

Hi Claire,

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When I want to add an email reference (account) to one of my contacts while using a Samsung S7 Edge, I can only add the email to a contact stored in a gmail, simcard or device location. I cannot add an email reference to an exchange ******@live.co.za:Outlook. If i go into the live.com / people website and view the contact, THEN it allows me to enter an email address. The address still does not reflect on my phone.

I finally found a solution!  I got rid of my Microsoft 365 subscription and use Google exclusively now.  All of my contacts sync across all devices, and Google Sheets, Docs, etc work great.  Problem solved!  No more frustration.

After long discussion with both Microsoft service and Huawei service I found this workaround. Main problem is the Office 365 account, at every sync it replaces all the outlook contacts with the one on the server. I had to uninstall from all mobile application the office 365 account.  I installed on the contact account a new one as " business”, not Exchange, Office 365 or outlook !  I enter my email (onmicrosoft account in my case) , password and then to make it works you should put on server name  “ m.outlook.com “. After this I can edit, add and delete the contact both ways. Be careful if you install in Outlook for android a new account as office 365 the problem start again. Choose another mail app instead.