Now I can't edit contact and add new contact to outlook.com account on my Android phone.

Hi Manhattan11,

Thank you for posting here in Microsoft Community. Could you give us the exact steps in editing your contact? Also are you using the Outlook.com mail app for mobile? Could you try to access your account via the mobile's default web browser and try to edit your contact from within there?

We will be waiting for your response.

Regards,

Francis S.

Hi Francis,

there is no way to edit your existing contact from Outlook.com app, no problem from web side.

from Outlook.com app, if you go to your address book and try to edit a contact,  fields are not editable, they seems grayed out.

Besides, if you add a person on your address book it ask you where to save it (sim, telephone, gmail etc), there is not Outlook.com app in the list.

I tried also via default web browser (never done before) but I cannot see address book or contacs setting, from the up-left page on the menù it let me choose only Calendar-Outlook.com-OneDrive.

thanks

Angelo

Hi Manhattan11 and everyone,

Thank you for getting back to us. We understand the frustration you've been experiencing due to this function which lacks in Outlook.com app. Please be guided that by design, editing a contact's information from your mobile device via the Outlook.com app is not possible.

If you think that this feature will help improve your usage or benefit other users who are using the same app, then we highly advise that you make a comment in our Feedback page. Our product team thoroughly review your suggestions which could be a potential lineup in Outlook.com app's future updates.

However, for a workaround, please try the suggestion/steps shared to us by WHS_Family. You can directly go to the link below:

Managing contacts in Outlook.com Android App

Should you have other questions regarding Outlook.com, please do not hesitate to use this forum so we, as well as the community, can help you resolve the issue for you.

Regards,

Francis S.

Dear Manhattan 11,

Just look back at my post on page 1. Contact Editor Free enables syncing of Outlook.com contacts on android phone with desktop and cloud Outlook.  I've been using it for more than a year without any problems.

Works great for creating a new contact on my Android Phone and syncing to my Outlook.com contacts. Can't edit any existing contacts, but that's ok as I can take care of that on the web.

Not sure if it MS playing games or what. Would seem to be. I went over to Android because there was no compelling dual-sim phone (I looked at the 630. no thanks). I've spent a few days now configuring my Android phone to use all my MS services. Pretty frustrating issue when it seems there should be an easy solution. I could have done the exchange thing, but your (JS-UK2) works and is easy. Once MS gets of their butt and fixes the Outlook App, I won't have to reconfigure anything.

Cheers