Now I can't edit contact and add new contact to outlook.com account on my Android phone.

Hi DannyWongMTCA,

Please provide us additional information. These will be used for deeper investigation. Kindly answer the following questions below.

• Can you please clarify if you can add/edit your contact using your computer (via web browser)?
• How are you trying to add/edit your contacts? Provide us the detailed steps.
• Are you using Outlook/Hotmail app?
• Do you receive any error message? If you do, please specify.
• Have you tried reconfiguring your account?
• What is your impacted email account?

Thank you.

Hi Geoffrey,

Answers to your questions:

• Yes, I can add/edit my contacts via the PC browser, but not (add/edit) in my Android phone book which I synced with my Outlook.com contacts.
• Add/edit synced outlook.com contacts in the phone book on my Android phone by using the HTC built-in phone book. If I try to add new contacts in the phone, my only options are to add to my phone or to a Gmail account only.
• I'm using Outlook.com app on my Android, HTC Incredible S.
• No error.

Note: If I click edit contact, the "Edit" option would appear for 2 seconds and disappear. Leaving me to view only.

Thanks.

Hi DannyWongMTCA,

You've mentioned that you're using your mobile's built-in phone book. With this, I recommend that you contact your mobile device support as they can best address this kind of concern.

Thank you.

The premises of the original question is valid because adding/editing contacts on an Android phone ISN'T SUPPORTED, at least not at this time.  Based on my experience, here's what you can/can't do with your Outlook.com account on an Android device:

• Receive/Read/Compose/Send/Forward Email - yes (Hotmail or Outlook.com app preferred)
• View Contacts* - yes
• Edit Contacts* - no
• Add Contacts* - no
• View Appointments* - yes
• Edit Appointments* - yes
• Add Appointments* - yes

I've tested this with both Gingerbread and Jelly Bean using the Outlook.com app with auto synchronizing enabled for the account.  Actions denoted with an asterisk ("*") were tested using the native Android contact and calendar apps, as applicable.

The question is: when will Microsoft enable two-way synchronization between Android and Outlook.com's "People" module?  Since two-way synchronization is already available for email and calendar functions, it's either an oversight or limitation imposed by Microsoft.  If the intent is to provide a genuine alternative to Google, then this is going to be a big issue for most converts who want to use the new Outlook.com.

Hi User_333,

We appreciate the feedback and for listing your observations on what features are supported with accessing an Outlook.com account on an Android device. I'll be forwarding your query about the two-way synch between the device and the Outlook.com's "People" module to our Support Specialists. We'll post back as soon as we receive a response.

Thank you!