Now I can't edit contact and add new contact to outlook.com account on my Android phone.

Anonymous
2013-01-16T06:29:35+00:00

I have 2 problems:

  1. The option to edit contacts on my Android phone is no longer listed as an option. I can only view the contacts.
  2. When I want to add new contact on my Android phone, I can only add to my Gmail account.

Any work around for these problem? Apart from switching to WP/Apple.

***Post moved by moderator to appropriate forum category.***

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2013-01-18T16:14:01+00:00

    Hi DannyWongMTCA,

    Please provide us additional information. These will be used for deeper investigation. Kindly answer the following questions below.

    • Can you please clarify if you can add/edit your contact using your computer (via web browser)?
    • How are you trying to add/edit your contacts? Provide us the detailed steps.
    • Are you using Outlook/Hotmail app?
    • Do you receive any error message? If you do, please specify.
    • Have you tried reconfiguring your account?
    • What is your impacted email account?

    Thank you.

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