Now I can't edit contact and add new contact to outlook.com account on my Android phone.

Anonymous
2013-01-16T06:29:35+00:00

I have 2 problems:

  1. The option to edit contacts on my Android phone is no longer listed as an option. I can only view the contacts.
  2. When I want to add new contact on my Android phone, I can only add to my Gmail account.

Any work around for these problem? Apart from switching to WP/Apple.

***Post moved by moderator to appropriate forum category.***

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

96 answers

Sort by: Newest
  1. Anonymous
    2017-03-23T17:25:22+00:00

    It´s work. But I needed to do the following:

    1. Remove all accounts from Outlook app;
    2. Open Contats App, click on 3 dots (sandwich menu), manage accounts, enter in each account and disable contats Sync;
    3. Add a new Account, Exchante Type, click in Manual Setup, insert the Server Address eas.outlook.com and email/password;
    4. Sync account;
    5. Open Contacts App again and confirm that the only account syncing contacts is Exchange Account.

    All working now!!

    \o/

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2017-03-20T00:06:58+00:00

    This issue seems to have been resolved.

    I added a new contact via Android phone, and it got created in Live "People".

    Updated an old contact, and it worked.

    Can others verify?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-03-19T00:20:21+00:00

    I simply don't understand what Microsoft were thinking. this has obviously been an issue since at least 2013. that's 3-4 years. I use my tablet as my primary device. no more computer or laptop. this is the way the world is heading. i don't want to flick between google and outlook, what i am looking for is a one stop softwear program to fulfill my needs. Microsoft charge me on an anual basis for an office suite which primises to do everyting i need and compatible with android tablets and falls far short of a full functioning program. Very Very disappointed.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-02-19T02:22:31+00:00

    The inability to add contacts with emails addresses to outlook.com on android earns the app a 1 start rating.

    Microsoft needs to get it together and enable two-way sync.

    Was this answer helpful?

    0 comments No comments
  5. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2017-02-10T14:18:08+00:00

    My desktop PC, my Android phone, and my iOS device all sync just fine using Exchange.

    Was this answer helpful?

    0 comments No comments