Now I can't edit contact and add new contact to outlook.com account on my Android phone.

Anonymous
2013-01-16T06:29:35+00:00

I have 2 problems:

  1. The option to edit contacts on my Android phone is no longer listed as an option. I can only view the contacts.
  2. When I want to add new contact on my Android phone, I can only add to my Gmail account.

Any work around for these problem? Apart from switching to WP/Apple.

***Post moved by moderator to appropriate forum category.***

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2017-01-12T09:14:04+00:00

    When I want to add an email reference (account) to one of my contacts while using a Samsung S7 Edge, I can only add the email to a contact stored in a gmail, simcard or device location. I cannot add an email reference to an exchange ******@live.co.za:Outlook. If i go into the live.com / people website and view the contact, THEN it allows me to enter an email address. The address still does not reflect on my phone.

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  2. Anonymous
    2017-01-07T00:28:30+00:00

    Hi Claire,

    To further improve the service, give us your feedback at this link to inform the programmers that there's a feature that needs to be addressed.

    Regards.

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  3. Anonymous
    2017-01-01T00:29:22+00:00

    So using the Add Exchange account and server = m.outlook.com method I did get the contacts to sync onto the phone but I can not do add custom ringtone to the contacts... 

    How do I get the sync contact to have a Message tone, Ringtone and Vibration pattern attribute?  As well as all the other default attribute available to edit on the Contacts?

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  4. Anonymous
    2016-12-31T01:21:41+00:00

    So after three years this problem has not been addressed?  I thought Microsoft had a new approach to the smart phone marketplace because my investment (several hundred windows phones) did not work out so well.

    And now wanting to use outlook.com address book and calendar on a andriod phone does not work with the most basic functions.

    This is the same problem that windows phone had... They forgot to make the basics work.. Like the phone part.

    Very frustrating...

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  5. Anonymous
    2016-07-05T14:51:03+00:00

    I'm using Android 6.0.1 and Outlook for Android 2.1.33. My data is on MS servers. After several experiments I got my phone normally syncing contacts, calendar and e-mails between outlook.com (= desktop computers with Office365), phone's built in calendar and contacts and Outlook for Android. I am using Outlook for Android for calendar events and e-mail handling. As I can't edit contacts on Outlook for Android I am doing it on built-in contacts app. There is not much difference between functionality of Outlook contacts and built in app on the phone. Everything seems to syncing everywhere correctly. Tested creating, editing and deleting on PC-s, Outlook.com website, phone's both built-in apps and Outlook for Android app. It's strange why the contacts are read only on Outlook for Android as calendar works just fine.

    I first created Exchange-Activesync account on the phone and turned all syncing on for it. Then I installed Office for Android and added the same outlook.com account into it. Syncing contacts is turned off because it created double contacts on phone and messed up contacts on Outlook itself. After I turned off contacts sync from Outlook, both contact lists (phone's and outlook's) got corrected by itself.

    So I guess Outlook for Android and phone's built-in contacts and calendar sending/getting data through outlook.com servers and not directly inside the phone's OS. I have also gmail account which I'm using on phone's gmail app. Google calendar and contacts seems to be working normally as well, not using these so much.

    I am quite happy everything started to work on my new Android phone. After being windowsphone enthusiast for years I finally had to throw my Lumias away and bought Android. Finally something which working correctly and as expected. Until MS will mess-up outlook.com accounts or his Android apps.

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