Calendar subscription does not refresh

Anonymous

In outlook.com I subscribed to my TripIt calendar feed. In outlook.com I went to Import > Subscribe, and entered the ical feed URL that I got from TripIt. The URL looks like this (redacted for privacy reasons): https://www.tripit.com/feed/ical/private/<<long id here>>/tripit.ics. The initial import worked perfectly and all the events from TripIt show as expected in my outlook.com calendar.

However, outlook.com has not tried to refresh the feed for two days now, and, consequently, changes are not shown in outlook.com. Now, other software in which I imported the exact same feed, e.g. the OS X calendar app and my Google calendar, do see the updates just fine. Only outlook.com does not refresh the feed, at least not in over 48 hours now.

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103 answers

Anonymous

2013-08-31T18:53:22+00:00

Hi everyone,

We apologize for the inconvenience this matter may have caused you.

@MichaelM82,

I am glad that you were able to update your subscribed calendar. If issue persists, please get back to us so we can further assist you.

@RackDaddy and PriyamZephire,

If you're having issues with subscribing calendar. We would like to ask the affected email account and the subscribed calendar in a private message I created.

Note: Please sign-in to this website in order to see the Private Message tab where you can provide the email account and the subscribed calendar. We also need you to reply back to this post if you already provided the information on the private data area. This will help facilitate our actions regarding your issue.

Thank you!
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Anonymous

2013-09-01T08:48:20+00:00

Couldn't we just add a functionality to force the subscribed calendar refresh?

And/or set the refresh rate?
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Anonymous

2013-09-01T13:33:08+00:00

Hi CedricJOLY,

I understand that you would like to add a feature that would force the calendar to refresh. I know how important this must be on your end.

Regarding this, please be informed that this feature is not available under Outlook.com calendar. We would be glad to hear about your comments and suggestions though, you can provide feedback under this **link**.

Please let us know if you have additional questions.

Thanks!
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Anonymous

2013-09-03T16:38:22+00:00

It does seem quite absurd that Microsoft has still not yet resolved this. Like so many others I have a Tripit calendar feed. I subscribe to that feed in Outlook 2010, and on an iPad and both of those work perfectly. I also subscribe to the same feed via Windows Phone 8... And that one has not updated for many days, certainly far more than the claimed 24 to 48 hours. The Windows Phone issue is a strange one. For a start it seems mad that it cannot connect to the feed directly. Instead the feed has to be added in Windows Live / Outlook.com / whatever we're calling it this week. Then the Windows Live account has to be added to the phone. It's not the phone that doesn't work right, it's the "Live" account.... What exactly is live about something which by design only updates every one or two days? That's not live, that's late.

Here is a small suggestion: Get the "Live" developer team to speak to the Exchange developer team and ask how to do this.
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Anonymous

2013-09-18T09:48:21+00:00

Hi,

I am also having the same problem for months., and I am not even using a third party calendar. I am just using your very own Microsoft Outlook Professional Plus 2010.

Would be keen to see a resolution real soon.
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