Calendar subscription does not refresh

Anonymous
2013-05-10T10:17:57+00:00

In outlook.com I subscribed to my TripIt calendar feed. In outlook.com I went to Import > Subscribe, and entered the ical feed URL that I got from TripIt. The URL looks like this (redacted for privacy reasons): https://www.tripit.com/feed/ical/private/<<long id here>>/tripit.ics. The initial import worked perfectly and all the events from TripIt show as expected in my outlook.com calendar.

However, outlook.com has not tried to refresh the feed for two days now, and, consequently, changes are not shown in outlook.com. Now, other software in which I imported the exact same feed, e.g. the OS X calendar app and my Google calendar, do see the updates just fine. Only outlook.com does not refresh the feed, at least not in over 48 hours now.

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-10-29T19:58:43+00:00

    Hi Craig Ruane,

    Thanks for the information. As I understand, events you have added on your MS Office Outlook is not syncing to your Outlook.com Calendar.

    As initial troubleshooting, please try removing and re-adding your Outlook.com in MS Office Outlook. You may refer to this article for steps on how to do this: Add Outlook.com to Outlook

    Also, make sure that you have the latest version of Outlook Hotmail Connector.

    Let us know how things turn out.

    Thank you.

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  2. Anonymous
    2013-10-29T20:39:24+00:00

    I have removed and re-added several times.  In the end I decided to wait and see what, if anything, would happen.

    On checking, the sync has now occurred, about 90+ hours after the previous sync.

    Another calendar I was testing synced about 50+ hours after the event, but has not synced in the last 36 hours or so.

    I installed the latest version of Outlook Hotmail connector before starting this saga.

    Users need to know:

    • the events will, in fact, sync (not "usually" sync)
    • when/how often the events will sync

    Syncing on a random basis days after the event is simply not satisfactory.  The software is not reliable enough to depend on , and the tardy response to complaints going back months does Microsofts reputation no good at all.

    I had hoped for good things from a Microsoft Surface tablet.  Although not (apparently) a hardware problem, I cannot recommend this set up to anyone.  Very disappointing.

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  3. Anonymous
    2013-12-09T21:33:53+00:00

    I have same issue. Please tell me if you are going to fix this or will be just the 24-48-72.. hs waiting for the update forever. 

    Does not make any sense for a CALENDAR those timings. I will change to google ... and my surface will go back to best buy...

    ((((((((((Microsoft,

    So basically what you are saying is that From May until October (5 months) you can't (more like refuse) to address a very serious calendar sync problem which comes down to a simple refresh issue. If this issue actually given to ONE programmer to fix it would be done in a day. Its simple "Increase the refresh rate". Once hour would be fine. The truth is Microsoft doesn't want to fix it because you want everyone on Outlook. Period! 

    I'm so pissed! I bought a windows 8 computer and a windows 8 phone but I in order for me to do my job (to afford this MS stuff) I need to be organised and sorry  I can't use Outlook because of my project/task management does not integrate with it. Guess I should have really did my home work.  

    This should have been fixed a long time ago. How do you expect to gain market share if the mobile phone experience is hindered by something so simple? I was Android user who decided to go with a with a Windows phone. I'm already missing several apps but to not be able sync my calendar is just is excusable for a company like Microsoft. )))))))))

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  4. Anonymous
    2013-12-09T21:51:30+00:00

    Perhaps if the Calendar app had basic CalDAV functionality this wouldn't be an issue.  The real problem is lack of compatibility with basic protocols.  In my case I can't even sync my Google Calendar.

    Come on Microsoft, you implemented CalDAV with Windows Phone 8, why not Windows 8.1?

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  5. Anonymous
    2013-12-13T03:54:55+00:00

    Perhaps is the Calendar app had basic CalDAV functionality this wouldn't be an issue.  The real problem is lack of compatibility with basic protocols.  In my case I can't even sync my Google Calendar.

    Come on Microsoft, you implemented CalDAV with Windows Phone 8, why not Widows 8.1?

    This 8.1 Widow is still waiting.  Unless Microsoft removes their collective head from where the sun don't shine I will refuse to support any of my clients who buy Surface products unless they're willing to rely on browser access.  Outlook is so very 1995 and slow and buggy especially in mailbox searches.  No way am I going to go back to using Outlook after many years of freedom.

    Even Apple has no problem supporting CalDAV.  Wake up and smell the coffee Microsoft.  Customers don't want to be in the middle of prissy slap fights between vendors.  And your tactics have been noted and discussed.  Come on and be reasonable... or be left behind.  Someday the business golden goose that's funding Microsoft will move on and by then it may be too late for Microsoft to be much more than one large patent troll.

    Best regards,

    The Widow Norton

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