Calendar subscription does not refresh

Anonymous
2013-05-10T10:17:57+00:00

In outlook.com I subscribed to my TripIt calendar feed. In outlook.com I went to Import > Subscribe, and entered the ical feed URL that I got from TripIt. The URL looks like this (redacted for privacy reasons): https://www.tripit.com/feed/ical/private/<<long id here>>/tripit.ics. The initial import worked perfectly and all the events from TripIt show as expected in my outlook.com calendar.

However, outlook.com has not tried to refresh the feed for two days now, and, consequently, changes are not shown in outlook.com. Now, other software in which I imported the exact same feed, e.g. the OS X calendar app and my Google calendar, do see the updates just fine. Only outlook.com does not refresh the feed, at least not in over 48 hours now.

Outlook | Web | Outlook.com | Calendar

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  1. Anonymous
    2013-10-26T01:57:15+00:00

    The problem described in this thread is a different one. Outlook.com and Outlook desktop sync just fine. Calendar and email. This thread is about subscribed calendars not syncing with Outlook.com on a "frequent enough" basis. I use a Surface, Windows phone 8, and Outlook on a Windows 8 laptop. Excel for external subscribed internet calendars, they all sync flawlessly and near-real-time. I do use a Microsoft account. If you are experiencing sync problems using a single Microsoft account on multiple Windows platforms, you may have a different issue.,

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  2. Anonymous
    2013-10-26T06:05:55+00:00

    Sorry - I realise I had run two problems together.

    Google calendar - The calendar in Outlook.com does not seem to sync with Google Calendar - which i have to use for work - on any sort of predictable basis:

    • how frequently should it be syncing
    • can this be changed.

    Having gone back to first principles on the Outlook.com adn Outlook sync:

    • went into Outlook on my laptop, and published a particualar calendar
    • went into ooutlook.com Calendar and subscribed to that published Calendar
    • checked the outlook.com Calendar - all apparently OK
    • went back to the laptop, added a new appointment to the calendar
    • pressed send/receive
    • went back into Calendar on Outlook.com - new appointments not there, no apparent way to sync, no indication of when it would sync

    Is there something I am missing?

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  3. Anonymous
    2013-10-27T05:47:33+00:00

    Hi Craig, 

    Welcome to Microsoft Community. I'd be glad to assist you on your concern with regards to syncing your Outlook.com calendar to Google calendar.

    Syncing your calendar with another calendar usually takes place within 24 to 48 hours and it can't be changed. If it does not sync within that time range, it is already an issue.

    On you other concern about  Outlook.com and Outlook sync, are the steps you included related to syncing your Outlook.com to Office Outlook email client.

    We're looking forward to your response.

    Thank you.

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  4. Anonymous
    2013-10-28T02:32:57+00:00

    "usually" within 24-48 hours?

    Does it mean it usually syncs, but sometimes doesn't.

    Or does it mean that the sync should take place within 48 hours, but sometimes doesn't.

    Why cant it be changed.  A random refresh interval measured in days is hardly cutting edge technology.

    I have been running a test on a particular subscribed calendar.  It last updated at 0940 on Saturday morning.  It is now 1530 on Monday.  Well over 48 hours and no update?

    This very frustrating.  I had hoped for good things when I bought a Windows Tablet.  Not so much.

    I was able to sync happily with Google Calendar, at a regular interval, but that facility has been dumped (not sure by whom - presumably Google).

    What I have referred to in my last post is all Microsoft - a calendar on MS Outlook on my laptop, which I want to sync (2 way) with a Calendar on my MS Surface RT Tablet.

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  5. Anonymous
    2013-10-28T03:29:37+00:00

    I'm not an expert or a support person, and I do understand your frustration with the official responses in this thread. If the only answer is going to be "we're working on it but have no specific timetable" for well over 6 months now, why even bother responding? Or "24-48 hours" sync time -- that is not sync, that is, well, something else "not sync".

    Having said that, I experience delays only when I am using an external internet calendar (such as Tripit). My desktop Outlook calendars (one Outlook.com and one an Exchange server) sync correctly and swiftly between my Surface, Outlook on my desktop, Outlook.com, Modern UI calendar, and Windows Phone 8 calendars. As does email. In fact, it is the best sync experience I have ever had in over 15 years of trying to sync calendars and email across devices. At least as good as I had with Google and Android, and better than I've had with Mac and iPhone.

    Staying entirely within one "ecosystem" seems to help a bunch. Ironically, the most prolific cross-device app these days seems to be SkyDrive, Outlook, and Office. Still, I use a mixture of Amazon, iThings, MacThings and Microsoft cloud apps. Devices are MacBook Air for laptop, Surface for tablet, iPod for music, HTC 8x Win Phone 8.  I had to give up on Google when they started shutting out my Windows phone and Outlook sync. I have a Droid in my drawer, but I'll be darned if I'm going to switch phones or go backward just to be able to use Gmail, etc.

    Seems like what you want to do should be working unless you are relying on an internet Calendar. Good luck.

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