Calendar subscription does not refresh

Anonymous
2013-05-10T10:17:57+00:00

In outlook.com I subscribed to my TripIt calendar feed. In outlook.com I went to Import > Subscribe, and entered the ical feed URL that I got from TripIt. The URL looks like this (redacted for privacy reasons): https://www.tripit.com/feed/ical/private/<<long id here>>/tripit.ics. The initial import worked perfectly and all the events from TripIt show as expected in my outlook.com calendar.

However, outlook.com has not tried to refresh the feed for two days now, and, consequently, changes are not shown in outlook.com. Now, other software in which I imported the exact same feed, e.g. the OS X calendar app and my Google calendar, do see the updates just fine. Only outlook.com does not refresh the feed, at least not in over 48 hours now.

Outlook | Web | Outlook.com | Calendar

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  1. Anonymous
    2013-08-26T05:23:53+00:00

    Same problem here with TripIt ICS feed... I don't want to use Google Calendar but it seems I'm forced to. :(

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  2. Anonymous
    2013-08-14T22:34:12+00:00

    Add me to the list of users with this bug.

    I have just moved to Windows 8 from OSX and this is a MAJOR issue.  I accepted the fact that Microsoft and Google refuse to play nice with eachother and hoped that Outlook.com would be an acceptable solution.

    I moved all of my calendars over to Outlook.com with the exception of my Tripit calendar (feed only).  I travel 4 days a week so getting updated travel information is vital for my business and lifestyle.  The fact that Outlook updates this so rarely (when Google would update them hourly) its a big, big deal breaker for me.

    Seriously Microsoft - ics feeds are old technology that every other calendar program as figured out.  Please get a fix to this ASAP.

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  3. Anonymous
    2013-08-09T01:31:20+00:00

    Everyone,

    This issue has been around for well over a year as evidenced by the thread below.

    http://answers.microsoft.com/en-us/windowslive/forum/calendar/subscribed-calendars-not-updating-refreshing-in-a/d2bd9365-a26e-45a8-b25d-4e91cfef69d7?page=1&tm=1376011608612

    And the moderators of that thread, just like the moderators of this one, continue to spout the same old Microsoft BS. This is a known problem and will never be fixed. Microsoft either cannot or does not intend to fix it. If you have not done so already I encourage you move on to a more reliable provider such as Google. If a problem as significant as this cannot be resolved in over a year then that company should not have your business.

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  4. Anonymous
    2013-08-08T21:23:23+00:00

    Hi Everyone,

    Thank you for your feedback. This is a known issue, there's no ETA on when it will be resolved.

    Regards,

    Ron

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  5. Anonymous
    2013-08-02T03:02:07+00:00

    Hi everyone,

    We would like to inform you that we're on the process of determining the cause of the issue. At this point we're exhausting all efforts to figure out where this problem originated and how to rectify it.

    @ PeterKlein_755

    Please be informed that the expected or intended time is only 1 update between 24-48 hours. However, since this is a subscribed 3rd party calendar, the expected time will depend whether the calendar will get updated or not. Once the user updated the calendar, intended time for the refresh will also get updated.

    Hope this helps. Let us know if you need further assistance.

    Thank you,

    Cherry

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