Calendar subscription does not refresh

Anonymous
2013-05-10T10:17:57+00:00

In outlook.com I subscribed to my TripIt calendar feed. In outlook.com I went to Import > Subscribe, and entered the ical feed URL that I got from TripIt. The URL looks like this (redacted for privacy reasons): https://www.tripit.com/feed/ical/private/<<long id here>>/tripit.ics. The initial import worked perfectly and all the events from TripIt show as expected in my outlook.com calendar.

However, outlook.com has not tried to refresh the feed for two days now, and, consequently, changes are not shown in outlook.com. Now, other software in which I imported the exact same feed, e.g. the OS X calendar app and my Google calendar, do see the updates just fine. Only outlook.com does not refresh the feed, at least not in over 48 hours now.

Outlook | Web | Outlook.com | Calendar

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  1. Anonymous
    2013-10-10T20:25:55+00:00

    Hi mirc0crim and Sannr,

     

    We apppreciate your feedback.

     

    As what my colleagues said, We would like to inform you that this is a known issue we are still actively resolving the matter. Rest assured that this issue will be rectified, but there is no timeframe as to when it will be resolved. Your patience and understanding is greatly appreciated.

     

    However, you can post directly your comments and suggestions to our product team by going to our Feedback page.

     

    Let us know if you have further questions.

     

    Thank you.

    I would like to join this long line of users with this issue.  Microsoft needs to come up with a solution ASAP or I am switching, don't want to, but I need a product to work as expected.

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  2. Anonymous
    2013-10-08T13:43:12+00:00

    Hi mirc0crim and Sannr,

    We apppreciate your feedback.

    As what my colleagues said, We would like to inform you that this is a known issue we are still actively resolving the matter. Rest assured that this issue will be rectified, but there is no timeframe as to when it will be resolved. Your patience and understanding is greatly appreciated.

    However, you can post directly your comments and suggestions to our product team by going to our Feedback page.

    Let us know if you have further questions.

    Thank you.

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  3. Anonymous
    2013-10-07T15:01:38+00:00

    I also need a more frequent refresh rate. Or a "refresh button" atleast on the Windows Phone app. Google not only refreshes their iCal subscriptions roughly 4-5 times a day, versus once every one and a half day for Microsoft Outlook.com, but also give a "refresh now" button in their Android app.

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  4. Anonymous
    2013-10-02T19:01:44+00:00

    Count me in to the ones waiting for a fix.

    Please make subscribed calendar refresh a lot more frequent.

    Or even better: add the CalDAV API or Google Calendar API to the Windows 8.1 Calendar app.

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  5. Anonymous
    2013-09-30T13:58:05+00:00

    Hi,

    We apologize for the inconvenience this matter may have casued you.

    Please be reminded that we are still actively resolving the matter. As what Francis S has stated, we are aware of this issue and that there's no estimated time for accomplishment.

    We truly appreciate your patience and understanding on this.

    Thank you.

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