Calendar subscription does not refresh

Anonymous
2013-05-10T10:17:57+00:00

In outlook.com I subscribed to my TripIt calendar feed. In outlook.com I went to Import > Subscribe, and entered the ical feed URL that I got from TripIt. The URL looks like this (redacted for privacy reasons): https://www.tripit.com/feed/ical/private/<<long id here>>/tripit.ics. The initial import worked perfectly and all the events from TripIt show as expected in my outlook.com calendar.

However, outlook.com has not tried to refresh the feed for two days now, and, consequently, changes are not shown in outlook.com. Now, other software in which I imported the exact same feed, e.g. the OS X calendar app and my Google calendar, do see the updates just fine. Only outlook.com does not refresh the feed, at least not in over 48 hours now.

Outlook | Web | Outlook.com | Calendar

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  1. Anonymous
    2013-09-21T16:39:20+00:00

    Hi Chris,

    We will be asking more information to speed up the process of investigating your issue on your calendar.

    I opened a private message where you can provide more details on your issue and if it's possible please provide us sample screenshot of the page where you are getting the issue.

    Please sign in to this website to see the private message tab or click on "You have a private reply to this message" link just above your post to view the message.

    We will be waiting for your reply.

    Thank you.

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  2. Anonymous
    2013-09-21T10:18:28+00:00

    Hi, please can I also send you privately details of my outlook.com account and subscribed calendar, so that you can perform your fixing magic on my account, too. It's stuck on a subscribed calendar as follows:

    >>

    Last refreshed

    11 September 2013 16:35

    <<

    Removing and re-subscribing makes no difference - I just get a snapshot from that time again. It's as if it need a reset on the outlook.com servers to get it working properly.

    The same calendar subscription works perfectly in Google Calendar: it's a feed coming from a desktop Outlook 2013 via a cloud WebDAV server that updates hourly.

    Thanks

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  3. Anonymous
    2013-09-21T10:14:04+00:00

    Hi DougByers,

     

    Welcome to Microsoft Community. I understand that you are encountering issues on Outlook 2010 with regard to calendar.

     

    We recommend that you post this question on the Office Outlook support page for proper assistance. You can click on this link to go to their forums page.

     

    Feel free to post back if you have any concern with Outlook.com.

     

    Thank you.

    Johan

    Johan,

    thanks for the reply, but I don't think the problem is with Office Outlook, as my Google Calendar can pick up my published calender correctly.  This problem is on the office.com end.......

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  4. Anonymous
    2013-09-21T06:42:36+00:00

    Hi DougByers,

    Welcome to Microsoft Community. I understand that you are encountering issues on Outlook 2010 with regard to calendar.

    We recommend that you post this question on the Office Outlook support page for proper assistance. You can click on this link to go to their forums page.

    Feel free to post back if you have any concern with Outlook.com.

    Thank you.

    Johan

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  5. Anonymous
    2013-09-20T23:48:56+00:00

    Hi,

    I can only get the calender to somewhat refresh when i publish in MS Outlook 2010 Professional and set the permissions for anyone to view.  When I publish with only invited users, it will not work even with my hotmail address shown in the sharing permissions.  Outlook 2010 is set to for automatic uploads and per server's recommended frequency.

    now what is interesting is that in Outlook 2010 you are given an option of number of days to publish before/after current date.  i have both set at 90.  it is currently using the middle date of July 4 2013 and going back/fwd 90 days.  This was the day that i first published my calender.  so i can't see anything in my outlook.com calendar beyond October 2 2013.

    this is really sad.......

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