How to change subscribed calendar refresh interval

Hello AtramentIsInkAndPaper,

Thank you for posting back. I can't stress enough how highly we value your insight regarding the looks of our product. As mentioned by Ralph_YS on the above post, the refresh rate depends on the subscribed calendar you added on your Outlook.com Calendar. There are some instances that the subscribed or even imported calendar will not work on the client, mobile devices or Outlook.com web because there are some data on it that we need to consider like the compatibility. For example, subscribed calendar will work/sync on your email client but not with your Outlook.com Calendar or vice-versa.

For us to investigate deeper on your issue, please provide us the following information below on the private message area.

• Account in question
• Calendar name in question
• Sample events/entries that were not synching on your Calendar
• Calendar URL for your subscribed Calendar

In addition to that, if you want to send a suggestions straight to our product team, kindly send us feedback on this link. Your thoughts about our product would really help us to improve it.

Note: You need to click the notification that states You have a private reply to this message. Click here to read it on our secure private message section or by clicking the Private Messages tab.

We look forward to hearing from you.

Please do read my post above.

Please take the time to read it carefully, as the end of this message clearly states that your proposed workaround does not work.

As a moderator, or a community manager, your lack of attention on a topic where we discuss a frustrating bug is easily perceived as insulting to disappointed Microsoft customers.

I expect another answer in less than months.

P.S. If you may be so kind as to follow up a bug report for our issue to the Microsoft calendar dev team, that would actually help.

Hi everyone,

Thank you for posting your concern here and we're sorry for the delayed response.

I understand the inconvenience this may have caused you regarding the refresh rate of your subscribed calendars. For this issue, Please be informed that the refresh rate depends on the subscribed calendar you added on your Calendar in Outlook.com. As for initial troubleshooting, we suggest that you remove the subscribed calendar and add it back again and check if it will work after then.

If issue still persists and for other customers experiencing the same issue, we suggest that you refer to this link and go Contact Us for further assistance. You may also create your own thread so that we can better address your concern regarding this as we need more information necessary for investigation about this issue. We may need to ask you to provide some details inside the private section for security reason that's why we are suggesting you to create your own thread.

Your understanding and cooperation is much appreciated.

Regards.

Well

I was too optimistic.

It's broken again and this time it's worse than before.

No subscribed calendar refresh since wednesday (about 120 hours and counting). :(

Well

I don't know if you guys noticed but something's changed.

My subscribed calendars started to refresh every 16 hours (this is similar to Google's refresh rate).

Finally! Looks like someone IS actually listening to us.

Thanks :)