How to change subscribed calendar refresh interval

Hi Everyone,

 

First I want to offer my deepest apology for the inconvenience this issue "Calendar refresh interval" caused you.

I would like to break this down a step at a time and hoping for your cooperation.

 

Please post back with the following information so that I could atleast replicate/troubleshoot it on my end and if its needed to be escalated to our Engineers I'll do it.

 

• What are the calendar/s in question (a link would be a great help so that I can subscribe to it too).
• Does the issue only occurs to subscribed calendars?
• What browser you are usually using when accessing your Windows Live Hotmail Calendar?
• When did the issue occurs? Were you able to use Windows Live Hotmail Calendar before without the said issue/behavior?

 

Thank you,

 

Ron

Did you review the threads mentioned above?  (did you even review <this> thread?)  Your list of questions indicates to me that you don't understand the problem.

Hi Everyone,

First I want to offer my deepest apology for the inconvenience this issue "Calendar refresh interval" caused you.

I would like to break this down a step at a time and hoping for your cooperation.

Please post back with the following information so that I could atleast replicate/troubleshoot it on my end and if its needed to be escalated to our Engineers I'll do it.

• What are the calendar/s in question (a link would be a great help so that I can subscribe to it too).
• Does the issue only occurs to subscribed calendars?
• What browser you are usually using when accessing your Windows Live Hotmail Calendar?
• When did the issue occurs? Were you able to use Windows Live Hotmail Calendar before without the said issue/behavior?

Thank you,

Ron

With all due respect this is a relatively un-helpful, un-informed, and generally meaningless response. The link provided is really just information that most everyone complaining on this forum already knows. It does not seem as if the person responding took any time to understand what the problem really is, again!

I am seriously considering writing a letter to the VP of the Windows division as to the sad state of support here on these forums. I just have not have had the time to do so yet. If I were a manager at Microsoft I would truly be embarrassed by this.

Hi everyone,

 

We apologize for the delayed response. Let me help you with your concern regarding calendar refresh interval. Kindly follow this link for more information about calendar refresh interval. This will also explain the difference between imported calendar from subscribed calendar in terms of refresh interval. If you have any questions of clarification, don't hesitate to reply.

 

Thanks!

 

This just gets funnier and funnier.  As quoted from the referenced link:

"When a calendar owner publishes an ICS file online, the online calendar is known as an iCal (or Internet calendar). Whenever the owner of an iCal that you're subscribed to makes changes to the events, Hotmail refreshes the data and automatically updates your calendar. Your calendar always shows these events in their own calendar, in the left pane under Calendars."

See the phrase in bold?  The problem everyone here is having is that the update, though it may be "automatic", takes 24-48 hours to occur.  Kindly fix the problem please?

Hi everyone,

We apologize for the delayed response. Let me help you with your concern regarding calendar refresh interval. Kindly follow this link for more information about calendar refresh interval. This will also explain the difference between imported calendar from subscribed calendar in terms of refresh interval. If you have any questions of clarification, don't hesitate to reply.

Thanks!