Organizing and accessing contact information in Outlook.com
Hi,
Hi,
To isolate the issue, please clear your browser cache to ensure that your browser isn't contributing to the issue.
For help with Internet Explorer, kindly visit the Solution Article below on how to do this:
**How to optimize Internet Explorer to work with Hotmail**
****http://windows.microsoft.com/en-US/hotmail/optimize-internet-explorer
For other browser, please refer to this **link**.
**http://www.wikihow.com/Clear-Your-Browser's-Cache**
****If you're using other browser (Firefox, Google Chrome and etc.), please see its help section.
I also recommend that you enable your account to always use HTTPS when logging in to Hotmail. Please follow the steps below to enable HTTPS for your Hotmail account:
- Log into Hotmail.
- Navigate to your Inbox.
- In the upper right corner of the page, select Options and More options.
- Under the Customizing Hotmail section select Advanced privacy setting. ****5. Under the Using HTTPS for Extra Security section select Go to HTTPS settings.
- Sign in with your Hotmail account if prompted.
- You should now be on a page titled Connect with HTTPS. Click the button to enable Use HTTPS automatically (please see the note above).
- Click Save and you will be returned to your Inbox.
If the issue persists, we’d like you to provide us the answers to the following questions that I have enumerated below. These will help us to investigate your concern:
· Does the issue happen when using a different computer?
· Do other Hotmail accounts encounter the same issue when using your computer?
· Does the same thing happen when you access your account from the same computer with a different browser?
Thanks!