So, you are saying that the old way of presenting Groups to users so that we could add, delete or confirm whether one of our Contacts was in a group or not ... has now become imprudent, impractical or infeasible for Microsoft to continue.
Really?
REALLY?
The prior functionality was imprudent, impractical and infeasible? I guess it took Microsoft a while to figure out that functionality that Google provides with Gmail and that Microsoft had, in fact, provided with Outlook.com is just imprudent ...
I thought by purchasing a Windows 8 phone, for example, was buying into Microsoft. Since you are saying that is not sufficient, as I am not paying Microsoft extra money for this email feature, I shouldn't complain about anything because at any time whatsoever
Microsoft can decide to just ditch any feature on the site, not to mention the site itself? Maybe one morning I will just wake up to discover that all of my contacts, email, calendars, etc, are just gone because someone at Microsoft decided to flip the switch
off?
The responses you and your brethren have provided in response to our questions and/or complaints is not just unfriendly and not just laughable, but, honestly, quite stupid. This is not how you gain and keep customers. You are basically telling me to take
my business elsewhere ... to whom? BlackBerry? I guess I could do that. I used to use a BlackBerry phone and I actually liked it. At least I can connect a BlackBerry phone to my computer and backup my contacts separately unlike Windows Phone 8, which doesn't
offer that functionality at all. Since you are telling me that Outlook.com is just a courtesy service that can disappear at any moment, I should just leave now.
Thanks.