FACEBOOK CHAT NOT WORKING

Anonymous
2012-09-02T19:14:09+00:00

hi,

i am unable to use facebook chat on live messenger neither on PC nor WP7. 

In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)

On WP7, non of my friends appear online.

I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2012-10-31T05:03:59+00:00

    There is nothing useful in the private message.

    This is a stripped down version of what I posted in private message.

    I thought that private message would have some kind of issue resolution - but again disappointed. 

    Abegail - I even looked at your profile and it seems you are pretty new to the forums. So instead of going to senior level chain, it seems that issue is moving towards junior level chain.

    Bottom Line: I WANT RESOLUTION TO MY PROBLEM.

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  2. Anonymous
    2012-10-31T23:26:09+00:00

    Hi,

    We understand how you feel and we apologize for the inconvenience this issue might have caused you. The investigation process is still on going and rest assured that our experts are working on this issue. We cannot give you specific time frame so I suggest that you continue checking on this thread as we'll be updating this thread as soon as we found a resolution. Again we apologize and we appreciate your patience on this issue.

    Thanks.

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  3. Anonymous
    2012-11-05T19:18:37+00:00

    Hi,

     

    We understand how you feel and we apologize for the inconvenience this issue might have caused you. The investigation process is still on going and rest assured that our experts are working on this issue. We cannot give you specific time frame so I suggest that you continue checking on this thread as we'll be updating this thread as soon as we found a resolution. Again we apologize and we appreciate your patience on this issue.

     

    Thanks.

     

     

    What your experts are doing? There is still no update from your side.

    Instead of apologizing, provide me the damn solution.

    You guys are crossing all limits of patience.

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  4. Anonymous
    2012-11-09T02:47:21+00:00

    Hi,

    We are sorry for the late response but our experts is still working on your issue and your patience is highly appreciated while waiting for their response. Kindly visit this thread regularly for updates.

    Thanks!

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