FACEBOOK CHAT NOT WORKING

Anonymous
2012-09-02T19:14:09+00:00

hi,

i am unable to use facebook chat on live messenger neither on PC nor WP7. 

In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)

On WP7, non of my friends appear online.

I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2012-10-16T23:21:19+00:00

    Hi Sanket_Shah_9e2587,

    I have re-escalated this issue to our Experts. Please wait for updates regarding this.

    Thanks.

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  2. Anonymous
    2012-10-20T18:41:02+00:00

    Are you guys really working on my issue?

    Why the **** its taking this much time to resolve the issue? Is Microsoft really interested in solving customer troubles?

    Really ridiculous that even after these many days, my issue is not resolved.

    Just tell to me if you are not able to solve this issue. I'll be glad to put up this Thread everywhere and appreciate your truly insincere efforts to the world.

    Totally pissed off as my Windows Phone and Windows 8 - both are of no use because of issue on Microsoft behalf.

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  3. Anonymous
    2012-10-23T10:13:34+00:00

    How much more time do you still need?

    When can I expect results?

    Don't you guys even care for the trouble that am facing? Really ridiculous.

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  4. Anonymous
    2012-10-24T19:01:25+00:00

    Your last public reply - Oct 17

    Your last private reply - Oct 21

    Today's date - Oct 25

    Days Passed - 4

    Result - None.

    You know what, I've developed apps for Windows Phone and Windows 8. I WAS thinking to build an app using live services even.

    But seeing the way Microsoft Answers is functioning, I've stopped thinking to create app using Live Services.

    I firmly believe that its time for Microsoft to accept that they are not friendly to developers and / or customers.

    I'll keep posting here until I get my response. If you have any guts left, update me on the status.

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  5. Anonymous
    2012-10-25T16:31:40+00:00

    Any updates?

    I guess you guys are watching Windows 8 Live Event and refraining from helping Customers.

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