FACEBOOK CHAT NOT WORKING

Anonymous
2012-09-02T19:14:09+00:00

hi,

i am unable to use facebook chat on live messenger neither on PC nor WP7. 

In PC, i am getting all facebook updates but facebook chat isn't working. facebook chat is always OFF even when I click on "ON" (in new version ie. outlook.com)

On WP7, non of my friends appear online.

I am facing this problem from last 2 months. I have done all things, remove and add FB account many times but nothing happened. please help

Outlook | Web | Outlook.com | Contacts

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  1. Anonymous
    2012-10-12T04:26:33+00:00

    Hi Francis_S,

    I've followed your steps and situation is still same.

    I'd have appreciated if Microsoft would have checked these things before launching outlook and converting out accounts from live.com to outlook.com. An important feature is now broken - on all Devices of my account that includes Live Messenger, Windows Phone 7.5 on Lumia 800 and Windows 8.

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  2. Anonymous
    2012-10-12T19:17:50+00:00

    Any updates?

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  3. Anonymous
    2012-10-13T01:53:13+00:00

    Hi,

    I escalated your issue to our experts , please give us some time to work on your problem.

    Thanks!

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  4. Anonymous
    2012-10-14T04:37:10+00:00

    Hi,

    I have responded on the private message since I need to ask more information from you. Please sign in to view the notification link which states, "You have a private reply to this message".

    Thanks!

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  5. Anonymous
    2012-10-15T07:27:59+00:00

    Any insights? 

    I'd like to know by when I can expect FB Chat to be working on my all devices / applications - Windows Live Messenger, Windows Phone 7.5 - Lumia 800 and Windows 8 OS.

    Its really frustrating when you own a phone that has a promised feature not working.

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